Labor Relations Analyst
Resume:
DEBBIE L. GARDNER
Harrisburg, PA **112
Cell 717-***-****
***************@*******.***
PROFESSIONAL SUMMARY
Administrative Professional with reputable experience and skill set. I have the ability to work in a fast-paced environment while maintaining focus and quality work. Also possesses excellent communication both written and verbal along with strong management skills along with analytical sense and positive demeanor.
SKILLS
Administrative duties, Training, Service, Paralegal, Leadership, Hiring, Interviewing, Evaluations, Time Keeping, Report Maintenance, Implementation of policies/procedures, Research, Meeting Arrangement, Scheduling, Travel Arrangements, Windows 2007, Excel, Power Point, Access, Word, Word Perfect 7.0, West Law, Lexis Nexus, Internet, SAP, Needles, Notary, AS400, SharePoint
PROFESSIONAL EXPERIENCE
Office of Administration
IED HRDC, HR Field District 8
Harrisburg, PA
August, 2020-present
Human Resource Analyst 3
Labor Relations
Conducting PDC/ preparing questions. Interviewing employees
Attend Labor Management Meetings with AFSCME
Attending EJAC Sessions
Liaison with County offices
Entering information into database
Customer Service
Department of Human Services
Executive Division, Human Resources
Health & Welfare Building
Harrisburg, PA
June 2019-August 2020
Human Resource Analyst 2
Classification of job descriptions
Write technical evaluations on job descriptions
Preform Desk Audits
Develop Training Manual
PA State System of Higher Education Office of the Chancellor
University Legal Counsel
Harrisburg, PA
October 2016-June 2019
Legal Assistant Supervisor
Supervisor Legal Assistant
Train new staff
Support to 9 attorneys
Maintain all attorneys’ calendar
Maintain strong relationships with staff at all Universities
Coordinate and develop new procedures
Open all mail and file, Meter all-out going mail
Schedule calls and meetings for all attorneys
Handled electronic court filings, along with filing documents at local courts.
Maintain accurate files of correspondence, briefs, discovery papers and all trial documents
HACC
Midtown Building
Harrisburg
Adjutant Professor
Workforce Development
Instructed soft skills in Customer Service, Work Place Diversity, Workplace, Conflict Resolution
Office Support Specialist Program
Instructed Microsoft Office Program for the students to get certification
State System of Higher Education Office of the Chancellor
Harrisburg, PA Staff Assistant
August 2014 to October 2016
Support staff to Coordinator of Keystone Library Network
Assisted with working on a 5-million-dollar budget for the libraries of 14 State Universities
Open all mail and process of invoices
Maintain Outlook calendar for KLN Coordinator related to her events
Enter purchase requisition into SAP along with purchase orders
Post items on SharePoint
Schedule calls and meeting for Coordinator
Answer phones and take messages for Coordinator
Communicate with all 14 State Universities Libraries to maintain their inventory on an Access Database
Reach out to vendors with questions regarding billing
Liaison for the Harrisburg Internship Program for the Commonwealth Program. Worked with interns and placement
Commonwealth of Pennsylvania, Harrisburg, PA Dept. of General Services, BVM
Administrative Officer 1/Supervisor
November 2008-September 2012
Assistant to Bureau Chief of Administration
Special projects including tactfully collecting unpaid invoices from agencies
Supervise four Customer Service Reps
On call 24/7 for Customer Service Division for after hour emergencies
Implement new procedures for Customer Service Division
Provide leadership and support to employees, perform employee evaluations
Maintain fleet of vehicles for agencies throughout the Commonwealth
Handle the maintenance of the Commonwealth Fleet
Maintain mileage reports of drivers of the Commonwealth
Address disputes and payments to vendors
Handle vehicle turns in and release vehicles to Commonwealth drivers
Handle payments of invoices to vendors
Penn DOT
Clerical Supervisor II NDR/CDL
October 2007-November 2008
Supervise 11 Customer Service Reps, address disputes and discrepancies
Provide leadership and support to employees, perform employee evaluations, interview new employees
Handle customer calls dealing with driver licenses, along with researching customer records.
Implement new policies/procedures
Office of the Attorney General Paralegal
March 2005-October 2007
Compose legal documents with consistency, high accuracy and in a timely manner.
Legal research, prepared briefs and table of contents from scratch.
Prepared discovery documents, and settlement documents.
Handled electronic court filings, along with filing documents at local courts.
Arranged meetings, along with travel arrangements.
Kept accurate files of correspondence, briefs, discovery papers and all trial documents.
Support office by fulfilling duties of receptionist as needed.
Department of Treasury, Invest Program Administrative Assistant I/Paralegal
May 2001 - March 2005
Assistant to the Director including scheduling, travel, bimonthly meeting of regional coordinators
Time keeper, SEAP Coordinator, SECA Coordinator, Take Your Child to Work Day Coordinator
Represented the Invest Program at Trade Shows, coordinated booth setup, material distribution and booth staffing
Maintained databases for customer mailings
Provided excellent customer service by contacting customers with daily interest rate
Drafted and typed briefs for board meetings
Organized and managed board orders that are final orders for payment
VOLUNTEER EXPERIENCE
Albright Alumni Board Member
HACC Alumni Board Member
Shippensburg University Alumni, volunteer on follow up call to all new prospective students
Board Member for Dauphin Pool, Dauphin, PA Grant Writer for 50,000, along with Fundraising
Greeter, for St. Mathew Church, Dauphin, PA
EDUCATION
M.A., Organization Development & Leadership/ Social Structures & Organizations
Shippensburg University, Shippensburg 2013
B.S., Organizational Behavioral/Applied Psychology
Albright College, Reading, PA 2008
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