Customer Service Representative
Resume:
ALLISON REYNOLDS
Florence, SC *****
******************@*****.***
I have 15 years’ experience in the mental health field. I am also the mother of an Autistic teenage son. I have experience in retail. Including, cashier, stocking, front end management, and open and closing stores.
Work Experience
Full Time Key Holder
Jo-Ann Fabric and Craft Stores-Florence, SC
September 2023 to Present
I am a full-time keyholder for this location. I open/close the store, assist customers, run the cutting counter/register, I stock merchandise, and assist the manager with managerial duties. Direct Support Professional (DSP)
RHA Health Services-Gastonia-Gastonia, NC
January 2003 to May 2018
I was employed for fifteen years with this company. I collaborated one-on-one with individuals supported. I assisted them with everyday goals such as hygiene and housekeeping. I also assisted them with personal jobs, goals, and routine doctor appointments. I worked most of the time as a Direct Support Associate, but also spent several years as a Group Home Manager. I was certified in CPR, First Aid, HIPPA laws, and other courses required by the state and company. Cashier
Wal-Mart-Lincolnton, NC
October 2005 to February 2006
I worked third shift running the register. I also assisted with nightly returns and stocking when required. I front-faced shelving and assisted with recovery. Cashier
Food Lion-Gastonia, NC
January 2000 to May 2001
I worked the register, ringing up customer’s orders and assisting when/where needed. I also assisted with stocking when required.
Second Assistant Manager
Dollar General-Gastonia, NC
November 1999 to March 2001
I opened/closed the store on a regular basis. I assisted with unloading merchandise from weekly trucks. I stocked when needed. I placed orders and organized shelving. I set models and ran the register when required.
Education
Associate in accounting
Catawba Valley Community College - Hickory, NC
August 2021 to Present
A.A.S. in Criminal Justice
Catawba Valley Community College - Hickory, NC
August 2021 to Present
Associate in Arts
CATAWBA VALLEY COMMUNITY COLLEGE - Hickory, NC
Present
WEST LINCOLN HIGH SCHOOL - Vale, NC
August 1995 to May 1999
Skills
• 5 years
• 10+ years NCI (North Carolina Interventions)
• 10+ years Cashier
• 5 years Stocking
• 5 years Unloading trucks
• 10+ years CBS billing (Community Based Behavioral Services)
• CPR
• 10+ years Medication distribution training
• 10+ years First Aid
• 10+ years HIPAA (Health Insurance Portability and Accountability Act)
• 10+ years Minor Clerical Skills (i.e.: scheduling, monies, etc.)
• 10+ years. Group Home Management
• 5 years Recovery and returns
• Customer service
• Typing
• HIPAA
• Cash register
• English
• Computer skills
• Medical terminology
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate