Application Development Salesforce Com

Name : Siva P (Salesforce Certified)

Mobile: 214-***-****

Email: *******@*****.***

LinkedIn: www.linkedin.com/in/siva-p-238a721a5

Salesforce Lead Developer

Professional Summary:

Total having around 12 Years of IT experience in Application development with strong technical skills in Design, Configuration, Customization in Lightning and Salesforce.com Platform (Sales, Service and Experience cloud) and additionally Jitterbit, AEM and UI Developer with 5x Salesforce certified professional.

Worked on multiple project implementations using software development methodologies like Agile and Scrum Methodologies

Daily collaboration with development team to make sure smooth deliverables by setting right expectations at the right time and addressing the technical blockers or dependencies

Responsible for functional reviews and technical reviews and on time deployments

Involved in various phases of Software development life cycle (SDLC) in Analysis, Design, Development, Testing, architecture and Implementing CRM applications

Hands-on experience on creating Entity Relationship data model, custom objects and Tabs, custom fields, assigning Validation Rules

Extensive experience of using declarative features like validation rules, workflows, approval process, sharing rules automation for satisfying complex business process automations

Expertise in performing data migration from legacy systems to Salesforce using Data Loader, Import Wizard, Workbench, etc.

Creating Reports, Custom Report Types and Dashboards in Salesforce application.

Create modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning component feature

Upgrades Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Created and implemented community portal different articles and chat configurations

Experience with Salesforce Sale Cloud, Service Cloud and Experience Cloud.

High proficiency on writing Scalable code using custom setting, custom metadata, and utility classes to overcome Governor Limits in Salesforce

Created lightning Apps, Lightning Record pages, App Page, lightning App builder and lightning component features on Salesforce platform

Proficient in leveraging Experience Cloud to enhance user engagement across various articles and integrate chat functionality seamlessly.

Proficiency in various deployment tools like Change Sets, Workbench, Ant Migration Tool and Copado for automated scheduling and continuous deployment to enhance efficiency and ensure higher-quality release process.

Expertise in Salesforce.com, Force.com Apex Classes, Apex Triggers, Integration, Visual force, Force.com API, SOQL and SOSL

Worked with Different Source and Target like FTP File share database and HTTP in Jitterbit.

Experience in different types of mappings like Instance multiple and conditional mappings in Jitterbit.

Controlling the Scheduler by checking the scheduler status to start and stop the Scheduler.

Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills

PROFESSIONAL EXPERIENCE

Working as a Sr Analyst ERP Package Application at DXC Technology, Texas from Sept 2021 to Till

Worked as a Sr.Software Engineer for Tec Mahindra, Hyderabad from Aug 2016 to Sept 2021

Worked as a Software Engineer for L&T InfoTech, Chennai from Jan 2013 to Aug 2016

Education:

Master of Business administrations from Osmania University, Hyderabad in A.P, India.

Certifications:

Salesforce Certified Administrator(License: 21959092)

Salesforce Certified Platform Developer-I(License: 20752474)

Salesforce Certified Platform App Builder (License: 2506657)

Salesforce Certified Sales Cloud Consultant (License: 3063456)

Salesforce Development lifecycle and Deployment architect (License: 3547428)

Technical Skills:

Salesforce Technologies

Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Lightning Components, Lightning Web Components (LWC), Visual Force (Page, Component & Controllers), Sales Cloud, Service Cloud and Experience Cloud

Custom Integration

Jitterbit, AEM

Force.Com Tools

Force.Com IDE, Force.Com API Tools (Data Loader), SFDX, Force.Com Migration Tool

Web Technologies

HTML, CSS,JAVA SCRIPT,JQUERY,AJAX,BOOSTRAP,XML,JSON

Web Services

REST API

Programming Languages

Apex, Soql, Sosl

Methodologies

SDLC Methodology, Agile Scrum

Experience Summary:

Metered Service Provider & Anaplan Roster to SFDC Integration

Client: Hewlett-Packard Sept 2021 – Till Date

Salesforce Lead Developer

Responsibilities:

Designing the application architecture, preparing custom solutions, contributing/leading development

Integrated Salesforce.com application with multiple third-party systems and SSO configuration, different org data manipulation using adaptors.

Worked with Business analysts/End Users to gather requirements, performing analysis and development.

Migrating and implementing sites from Aura to LWC components by leveraging LWC's modern architecture using JavaScript, HTML, CSS, and Salesforce's proprietary LWC framework.

Implemented custom user interfaces and components within the Salesforce Lightning Experience to delivering responsive and intuitive user experiences..

Integrated Salesforce application with multiple external systems using REST/SOAP Webservices.

Used REST Webservices in the application for access to data from different vendors and created Apex callouts for various external systems.

Worked on Lightning Console Apps, Utility Bar Elements, Page Layouts using Lightning App Builder, Lightning Components using Lightning Bundle.

Designing and developing Apex Classes, Test classes, Controller Classes, Extensions and Apex Triggers, SOQL, SOSL, Lightning development for various functional needs in the application.

Designing and developing Service Cloud Applications for Advanced Customer Service in Salesforce.

Worked on Case Management and Setup Salesforce Knowledge, Entitlement Management, Web-Chats and Omnichannel routing.

Implemented different Security levels in the Org like Object, Field level and record level securities to the data visibility to the users.

Created and configured profile and permission set for Object level and OWD, role with help of sharing rules for data level.

Expertise in various deployment tools like Change Sets, Workbench, Ant Migration Tool and Copado

Environment: Saleforce.com platform, Lightning experience, Lightning Components, Apex classes, Triggers Visual force (Pages, Components and controllers), SOQL, Data Loader, Force.com, Work Flow, Custom

Html, Lightning Experience, Lightning Components, Jitterbit.

Amazon HVH (High Volume Hiring) Jan 2019 – Aug 2021

Client : Amazon (Ref: https://amazon.force.com/BBIndex )

Salesforce Senior Developer

Responsibilities:

Analyzed requirements, Involved in the development/enhancements of Requirement.

Coordination of Offshore team and management activities.

Extensively worked on Trigger, Apex Classes, Visualforce pages and test classes.

Utilized Salesforce Lightning Design System (SLDS) and Standard web-based technologies or custom UI needs.

Experience in Implemented End to End Community portal.

Experience in Chat configurations in Service console.

Created and Publish Articles and Manage Customer and Partner access User management.

Built Custom Lightning App Home Pages, App Pages, and Record Pages

Created custom settings, Custom meta-datatypes, Custom labels

Built Workflow rules, Approval process and Process builder to created related actions Field update, Email alert and creating a Task.

Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules

Involved in Data Migration activities using Data loader.

Creation of Dashboards and reports to fill user needs.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.

Experience in production and different Sandboxes deployment using ANT, Force.com IDE and Change Set etc..

Created custom settings, Custom meta-datatypes, Custom labels.

Worked with Dynamic Apex to access subject’s and Field describe information, execute dynamic SOQL.

Environment: Saleforce.com platform, Lightning experience, Lightning Components, Apex classes, Triggers, Visual force (Pages, Components and controllers), SOQL, Data Force.com, Work Flow, Custom objects, Custom tabs, Htm, Lightning Experience, Lightning Components

Roche-Dialog Oct 2016 – Nov 2028

Client : Roche

Salesforce Senior Developer

Responsibilities:

Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.

Worked on various standard Objects like Accounts, Contacts, Cases, Solutions that helps the company to maintain their information and make services of the product.

Extensively worked on Trigger, Apex Classes, Visualforce pages and test classes.

Written Test Classes for Apex Classes to get Code Coverage

Deployment between Sandboxes by using ANT Tool.

Developed reusable Salesforce Aura Lightning components.

Utilized Salesforce Lightning Design System (SLDS) and Standard web-based technologies or custom UI needs.

Built Custom Lightning App Home Pages, App Pages, and Record Pages

Created Component Events to establish communication between components.

Created Lightning compatible Visual Force pages with Salesforce Lightning Design System

Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects. Created the Batch Apex, Schedule Apex, Triggers, Workflows for Email Alerts and Field Updates.

Environment: Saleforce.com platform, Lightning experience, Lightning Components, Apex classes, Triggers, Visual force (Pages, Components and controllers), SOQL, Data Force.com, Work Flow, Custom objects, Custom tabs, Html. Lightning Experience, Lightning Components

ResMed Feb 2015 – Aug 2016

Client : ResMed, USA

Salesforce Developer

Responsibilities:

As a technical and Functional lead, worked on requirements gathering, analysis, impact analysis, workload estimate. Prepared training material for end users on the Salesforce system.

Integrated the SOAP/REST API Web Services for extracting the data from their Order management system.

Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards

Created custom settings, Custom meta-datatypes, Custom labels.

Involved in Data Migration activities using Data loader and workbench.

Creation of Dashboards and reports to fill user needs.

As Client has Global presence and multiple Salesforce Instances, facilitated Data integration between different Instances.

Created custom settings, Custom meta-datatypes, Custom labels.

Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields, validation rules.

Created various Roles, Profiles, and Page Layouts and Configured the permissions based on the hierarchy requirements of the organization.

Configured Sharing settings to specify the level of access the users must each other's data.

Used Data Loader for loading the data.

Mercer Jan 2013 – Dec 2014 Client : Mercer

Salesforce Administrator

Responsibilities:

Developed Adobe Day CQ Components, Templates and Content Pages.

Gained experience in Administration and exposure in Salesforce CRM. Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.

Implemented Sharing rules of object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Used Email-to-Case, Web-to-Case features and created a community where the customers can create, update and manage their cases. Used Case assignment rules to assign case to appropriate queue.

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