Quality Assurance Des Moines

TB Terrance Brown

Des Moines, IA ***** 515-***-****

*****.************@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Strong Work Ethic Good Communication

Attention to Detail Machinery Operation

Workplace Safety Teamwork and Collaboration

Heavy Lifting Forklift and Pallet Jack Operation

Basic Math Quality Assurance

Forklift Operation Manufacturing

WORK HISTORY Karl Chevrolet - 0 yrs 5 mos

Detail Specialist Ankeny, IA 09/2023 to 02/2024

Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.

Boosted repeat business through consistent delivery of superior detailing services.

Provided exceptional customer service by addressing questions, concerns, and feedback promptly and professionally.

Safeguarded against potential hazards within the workplace through strict adherence to safety guidelines and protocols.

Washed cars and trucks daily for auto dealership.

Enhanced customer satisfaction by providing thorough interior and exterior detailing services.

Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.

Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.

Todds Premium Foods - 2 yrs 6 mos

Shipping and Receiving Clerk Des Moines, IA 02/2021 to 08/2023 Received incoming shipments, compared contents against associated records and transmitted to proper department.

Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Completed basic mathematical calculations to check weights and dimensions of shipments.

Utilized forklift or pallet truck to load, unload, transport and store goods. Followed detailed instructions to operate machines with accuracy and produce quality products.

Set up and adjusted equipment and properly configured machines for daily operation.

Complied with company and OSHA safety rules and regulations. Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Replenished materials and supplies as needed to maintain production. Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.

Quickly shut down equipment in emergency situations following protocols. EDUCATION High School Diploma 05/2021

Lincoln High School, Des Moines, IA

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