Customer Service Representative
Resume:
Heather Hayes
Beaumont, TX *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Baptist Hospitals of Southeast Texas-Beaumont, TX
December 2022 to Present
Verifying Insurance
Checking Patients In
Customer Service Representative
Walmart Cooparate-Remote
August 2020 to November 2022
• Dispatch for spark drivers
• Customer service representative for spark
• Making claims
• Reporting claims/complaints
• Training
CCA- City Carrier Assistant
Post Office USPS-Beaumont, TX
March 2020 to July 2020
• Delivered packages/mail
Apartment Leasing Agent
The ITEX Group-Beaumont, TX
July 2019 to March 2020
Temporary leasing agent
• Showed apartments that were ready
• Worked with candidates about issues in apartments
• Yardi
• Helped take payments
Education
Associate of Applied Science
Lamar Institute of Technology - Beaumont, TX
August 2019 to July 2020
High school diploma
Beaumont United High School - Beaumont, TX
August 2015 to May 2019
Skills
• Cash Handling
• Cashiering
• Food Service
• Microsoft Word
• Shift Management
• Microsoft Word (6 years)
• Customer service (6 years)
• Typing (8 years)
• Microsoft Outlook
• Accounting
• ADP
• Analysis skills
• Medical billing
• Medical coding
Certifications and Licenses
OSHA 10
Driver's License
Certified Professional Medical Services Manager
BC/BE
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