Customer Service Title Insurance

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

SKILLS

JARROD HOFFMAN

GENERAL OFFICE, TITLE RESEARCHER/EXAMINER OR ASSISTANT

714-***-**** ******.*********@*****.*** Menifee, CA 92584 Hard-working professional with 20+ years of experience and a proven knowledge of productivity improvement, process improvement, and cost avoidance. Aiming to leverage my skills to successfully fill the Customer Service, Title Researcher/Examiner or Assistant role at your company. Equity Title Insurance Company

Temecula/Irvine, CA July 2011 - Present

RESEARCHER/EXAMINER

Examine documentation such as mortgages, liens,

judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as

properties' legal descriptions, ownership, or

restrictions.

Obtain maps or drawings delineating properties

from company title plants, county surveyors, and/or assessors' offices.

Fully trained to research Title Back Plant. Older and historical properties.

Work remotely with very little supervision.

Managed day to day business in the satellite office and now I work from home.

LPS

Irvine, CA February 2008 - July 2011

TITLE ASSISTANT

Organized publication and policy date down

procedure.

Researched Trustee Sale Guaranty Reports for

accuracy.

Assisted Customer Service with high volume of calls. Team lead and I trained new employees on foreclosure procedure.

Countrywide Insurance

Newport Beach, CA March 2007 - February 2008

RECORDS IMAGING TECHNICIAN

Prepared, scanned and indexed insurance claims. Prepared checks being issued to insure parties. Assisted claimants with the beginning process of

submitting a claim by telephone and in person.

El Modena, Orange, CA June 2002

HIGH SCHOOL DIPLOMA

Title Insurance Process software IE: Title

Point, Data Trace, Data Tree, Aacer

Microsoft Word/Excel/Outlook

Office 365 Detail Oriented and trained in fully paperless products.

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