Quality Control Data Analytics

Yahya Mawri

Dearborn Heights, MI ***** 313-***-**** **************@*****.***

Summary

Throughout my career, I have always been passionate about learning and expanding my capabilities. I believe that starting a new chapter in my career will provide an environment where I can further develop and leverage my skills while also embracing new opportunities for growth. I am excited about the prospect of contributing to the success of the team and the organization as a whole.

Skills

Workload Management

Customer Relations

Staff Training and Development

Staff Management

Team Motivation

Shift Scheduling

Data Analytics

Time Management Abilities

Assigning Work

Goal Setting

Problem-Solving

Time Management

Client Relationship Building

Quality Control

Computer Skills

Experience

RAMP AGENT 02/2024 - Current

G2 Secured Staff - Romulus, MI

Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently. Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane. Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids. Operated conveyor belts, push-back tractors and aircraft tugs daily. Assisted passengers in finding their lost luggage at baggage claim areas. ASSISTANT MANAGER 01/2023 - Current

Amazon - Pontiac, MI

Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Developed a system for tracking inventory and ordering supplies as needed. Identified and analyzed complex problems to develop effective solutions. Maintained a safe, clean, and organized work environment at all times. Assisted with loading outbound orders onto trucks according to shipping instructions. Trained new employees on job duties, company policies, and safety protocols. Verified accuracy of incoming shipments using pick lists and manifests. TEST DRIVER 02/2022 - 02/2023

ROUSH Performance - Livonia, MI

Conducted tests on vehicles to ensure compliance with safety regulations. Analyzed test results to determine if changes needed to be made in design or production process. Provided feedback regarding product performance to engineering team. Documented all findings from road tests and reported them back to engineering staff. Tested products and detailed issues or malfunctions to senior management. Inspected vehicle before and after every trip to assess performance and maintenance requirements. Checked vehicle after shift for damage.

Verified that the vehicles met requirements such as fuel efficiency, noise levels, emissions. RESTAURANT MANAGER 12/2020 - 11/2021

Hamdio - Dearborn Heights, MI

Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control. Conducted weekly team meetings to discuss performance issues and provide feedback. Created new menu items based on customer feedback and industry trends. Ordered supplies from vendors as needed while staying within budget guidelines. Inspected dining room area regularly for cleanliness and adherence to safety standards. Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations. Prepared employee schedules to maintain appropriate staffing levels during peak periods. Updated computer systems with new pricing and daily food specials. Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. Promoted safe working conditions by monitoring safety procedures and equipment. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. AUTOMOTIVE TECHNOLOGY 09/2019 - 06/2020

William D. Ford - Westland, MI

Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Prioritized and organized tasks to efficiently accomplish service goals. Planned and completed group projects, working smoothly with others. Assisted with customer requests and answered questions to improve satisfaction. Presented clean and sanitized vehicle to customers for utmost satisfaction. Achieved cost-savings by developing functional solutions to problems. Education and Training

University of Michigan - Dearborn - Dearborn, MI Bachelor of Science Electrical Engineering, Expected in 06/2025

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