Corine Acosta
Denver, Colorado
720-***-**** ******.********@*****.***
SKILLS
Embraces challenges and changes in priority, providing significant results and high levels of accuracy.
Works well in a team, contributing ideas and cooperating with others to achieve common goals.
Meticulous and detail-oriented professional with an eye for accuracy.
An effective written and verbal communicator.
Software expertise (Word, excel).
Prioritizes tasks effectively, ensuring maximize productivity.
EXPERIENCE
Disbursement Specialist MARCH 2023-JUNE 2024
ADP El Paso, TX
Prepped incoming mail for scanning prioritizing certified mail to adhere to a 24 hour handling time
Indexed checks into wage garnishment record system
Responsible for processing 90-day notices for uncashed checks
Utilized systems for researching agency refund checks
Responsible for directing non-payable checks and notification letter to accurate clients/agencies
Responsible for organizing checks in numerical order to expedite the depositing process
Handled voiding, refunding, and reissuing of the funds based on appropriate action needed
Cashier/Patient Accountant JANUARY 2022-FEBRUARY 2023
UMC El Paso, TX
Engaged customers in pleasant conversation while completing cash register transactions.
Post patient payments
Analyze EOB's and change insurance if mismatched
Assist with unallocated accounts and credit transfers
Responsible to accepting liens and report liens to upper management to get approval to deposit checks
Responsible for all mail and deposit checks for both UMC/EPCH
Handle all cash for armored services sent back to bank
Accept am/pm batches and report to excel spreadsheet
Assist all staff with accounts needs and batches mistakes
Balanced cash drawer at beginning and end of each shift
Sales Associate OCTOBER 2020-MAY 2021
Full Beauty El Paso, TX
Demonstrated selling experience in fast-paced, service-oriented retail setting.
Assisted customers with sales and service needs.
Helped customers navigate catalogue/website, complete sales and process returns.
Informed customers of promotions and special offers to increase sales.
Resolved customer concerns using strong communication and conflict management skills.
Actively listened to customer concerns, addressing issues promptly and professionally.
Promoted current sales promotions and special offers to increase revenue.
Assisted customers in finding suitable products according to their needs.
Medical Receptionist AUGUST 2018-MAY 2020
Orthopedic Associates Denver, CO
Protected patient data through strict compliance with HIPAA requirements.
Maintained neat lobby areas and greeted each person promptly.
Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing.
Relayed messages and transferred records between staff and offices to facilitate effective patient care.
Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.
Gathered information from patients, processed registration paperwork and collected payments.
Assisted with maintaining break room stocked and clean.
Confirmed upcoming appointments with patients via phone or email reminders.
Scheduled patient appointments in EMR system.
EDUCATION
Medical Administrative Assistant
Pima Medical Institute, Denver
References available upon request
May 2018