Front Desk Customer Service
Resume:
C O N TACT
*****************@*****.***
San Antonio, TX. 78259
phone
address
C A R E E R O B J E C T I V E
Dynamic leasing professional experienced in the
Apartment and Housing Industry. Proven ability to provide outstanding customer service and work well under
pressure. Demonstrated success in managing the entire leasing process, from advertising and marketing to closing deals. Highly organized and detail-oriented with excellent time management skills.
E X P E R I E N C E
April 2022 - Present
Leasing Professional
Apartment Solutions, San Antonio, TX.
February 2020 - December 2021
Front Desk Receptionist
Massage Heights, San Antonio, TX.
March 2014 - October 2019
Realtor Sales Associate
Becker Properties, San Antonio, TX.
Handled all aspects of the leasing process including apartment tours, application processing, move-in
and move-out procedures and conflict resolution.
•
Inspected vacant units before showings or move-in
dates; scheduled repairs when necessary.
•
Responded promptly to inquiries from prospective
tenants via phone calls, emails or walk-ins.
•
Monitored front desk traffic to support customer
satisfaction and assisted with sign in procedures.
•
Handled multi-line phone system and promptly
transferred calls.
•
Sold memberships and add ons to massage
packages.
•
Created customized marketing plans tailored to
specific properties based on location, amenities and price range.
•
Organized events such as open houses and broker
tours to promote properties for sale.
•
Performed extensive research into comparable
properties for clients interested in buying or selling their homes.
•
R E F E R E N C E S
References available upon request
L A U R E N N I E L S E N
Contact this candidate