Customer Service Store Manager
Resume:
GERMANY JAMES
704-***-**** - **************@*****.***
PROFESSIONAL SUMMARY
SKILLS
* Standard Operating Procedures * POS Inventory System Operation
Understanding
* Effective Customer Communication
Work History
03/2020 to Current Floor Lead
Coca Cola Bottling Co Consolidated — Charlotte Ne
* Delegated tasks to employees to enhance productivity and workflow.
* Maintained clean and organized store environment to cultivate pleasant shopping
experiences
* Upheld proper visual merchandising standards on retail floor and windows
* Assisted supervisor with feedback for employee performance evaluations.
08/2018 to 03/2019 Wiring Technician
Flextronics — West Columbia, SC
* Labeled components and monitored use to keep accurate records.
* Conferred with management and design staff to fully understand and comply with
strict production specifications.
* Stayed up-to-date on electrical codes and safety procedures to maintain efficiency
and safety.
© Identified and corrected defects to bring completed products in line with
tolerances.
02/2010 to 05/2018 Assistant Store Manager
Advanced Auto Parts ~ West Columbia, $C
‘* Managed opening and closing procedures and recommended changes to enhance
efficiency of daily activities.
* Rotated merchandise and displays to feature new products and promotions
* Walked through store areas to identify and proactively resolve issues negatively
impacting operations.
* Maintained positive customer relationships by responding quickly to customer
service inquiries.
08/2007 to 05/2010 Insurance Sales Agent
Cumbie Insurance — Columbia Se
© Generated quotes and proposals for clients to match individual needs.
* Cultivated relationships with clients to identify and meet insurance needs and
establish trust and rapport.
* Followed up promptly with interested clients to close sales.
* Provided comprehensive product knowledge and guidance to help clients on
product selection.
EDUCATION
05/2005 Diploma: Required
Lexington High School - Lexington, $C
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