Akiko Berg
708-***-**** *************@*******.*** Joliet, IL 60432
SUMMARY
Detail-oriented and analytical professional with extensive experience as a Senior Compliance Specialist and Executive Assistant. Proven ability to solve complex problems, support clients with diverse needs, and ensure strict adherence to regulatory requirements. Adept at managing multifaceted tasks with precision, fostering effective communication across diverse teams, and maintaining a strong commitment to organizational excellence and customer service.
SKILLS
Client support (email, chat, phone, web-based tools)
Problem-Solving
Conducting internal audits
Regulatory compliance
Risk assessment and mitigation
Trade and compliance policy interpretation
Export compliance procedures and documentation
End user screening
KI (Kaizen Innovation) activity organization and facilitation
Corrective Actions
Compliance Training
Team Collaboration
Problem-solving abilities
Attention to Detail
Analytical Skills
Continuous Improvement
EXPERIENCE
Senior Compliance Specialist, Mitutoyo America Corporation, May 2019-May 2024
Aurora, IL
Supported internal and external clients with compliance-related inquiries and issues, providing timely and effective solutions.
Led internal audits to identify compliance gaps and establish improvement plans, ensuring adherence to regulatory standards and organizational policies.
Acted as the primary contact for compliance matters, liaising with internal and external stakeholders to address inquiries and ensure regulatory compliance.
Identified potential areas of compliance vulnerability and risk, developing and implementing corrective action plans for resolution.
Conducted thorough end user screening processes to evaluate export availability, ensuring compliance with regulatory requirements and company policies.
Developed and implemented new measures to align with recent law enforcement regulations, conducting comprehensive investigations into each department's business flow.
Advocated for and implemented company-wide adoption of new measurement standards, enhancing compliance and operational efficiency across all departments.
Assisted in the development and delivery of compliance training programs for employees at all levels within the company.
Executive Assistant, Honda North America, January 2018-January 2019
Marysville, OH
Provided high-level administrative support to the Executive Vice President, including managing calendars, scheduling meetings, and coordinating travel arrangements.
Created pre-trip and expense reports, ensuring accuracy and completeness.
Assisted internal and external clients, including international visitors, ensuring a smooth and professional experience.
Answered incoming telephone calls, transferred calls appropriately, and responded to inquiries promptly.
Prepared monthly financial statements according to established deadlines.
Created spreadsheets using Excel, including formulas, macros, and pivot tables.
Monitored and provided logistical support for meetings and events, ensuring seamless execution and immediate resolution of issues.
EDUCATION AND TRAINING
Bachelor of Arts in French Language and Literature
Shirayuri University, Tokyo Japan
PERSONAL INFORMATION
Work Permit: Authorized to work in the US for any employer