Customer Service Quality Assurance

Roldan Ceasar Askew Jr

North Las Vegas, NV 562-***-**** *************@*****.***

Transportation Associate

Over 3 years’ transportation experience in high-volume, fast-paced environment.

Promoted from crew member to black hat crew boss within 3 months of hire at Nevada Department of Foresty.

Skills

Management

Transportation Service

Customer Service

Attendance Documentation

C.D.L class B / P

Shipping / Recieving

Navigation

NON-Emergency Transportation

Stocker

Orders & Inventory

Cart Attendance

Professional Experience

Management

Managed crew of 12 employees on a while working with the forestry department on wildfires..

Tracked all milage, checked tools regularly for quality assurance, and distributed daily objectives to team members.

Evaluated new vendors for products and supplies.

Performed subordinate duties as needed; onboarded and trained new hires.

Transportation / Customer Service

Driving students and the general public from one destination to another safely.

Performing a C.D.L inspection for the bus every day.

Unloading the over night trucks and stocking the idles with the new product.

Took and processed customer orders. Served food and resolved any customer concerns.

Work History

Management – Nevada Department of Foresty, Indian Springs, NV 3/2015 – 10/2017

Auto Body Shop – Las Vegas Play Toyz, Las Vegas, NV 6/2007 – 12/2013

Customer Service – Target, Las Vegas, NV 2005 – 2005

Driver – Medic Coach Services, Las Vegas, NV 2004 – 2006

Coach Operator– Clark County School District, Las Vegas, NV 2004 - 2005

Coach Operator – ATC vancom, Las Vegas, NV 2003 – 2004

Prep Cook – Fresh & Meaty Burgers, los Angeles,CA 1996- 1999

Education and Professional Development

Ely Conservation

G.E.D

2010

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