Case Manager Administrative Assistant
Resume:
Cathy Hawkins
Bella Vista, AR *****
************@*****.***
Work Experience
Case Manager 2
Walmart Claims Services, Inc-Bentonville, AR
November 2021 to Present
I investigate and administer bodily injury claims involving pharmacy, optical, product and other general liability claims.
I have resolved several wrongful death claims and am familiar with Medicare, Medicaid, Tricare and ERISA liens.
I received a 100% score on a 2021 AIG file audit.
I am familiar with the Medicare portal. I am cooperative with attorneys and claimants. I am familiar with subrogation liens and have worked with AETNA, Blue Cross Blue Shield, Optum, Equain, Gainwell Technologies, and several other subrogation groups. Case Manager 1
Walmart Claims Services, Inc.-Bentonville, AR
December 2004 to November 2021
I investigated and administered pharmacy, optical, and general liability bodily injury claims. Administrative Assistant
Walmart Stores, Inc.-Bentonville, AR
July 2002 to December 2004
Assisted the Compliance Director for the pharmacy division. Duties included verifying associate eligibility to work as pharmacists.
Cashier/Overnight Stocker
Walmart Stores, Inc.-Duncan, OK
May 2001 to July 2002
I worked as cashier and as an overnight stocker.
Self Employed
Professional Business Services-Duncan, OK
January 1996 to July 2002
I assisted my former spouse with his cellular telephone and satellite business. His business was an agent for United States Cellular and Direct TV.
Education
High school diploma
Bentonville High School - Bentonville, AR
August 1979 to May 1983
Skills
• Customer service
• Medicare
• Microsoft Word
Certifications and Licenses
Driver's License
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