Nathanael Cottingham
Computer Information Technology
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Skills
Microsoft applications proficiency
Cash register operation
Organization
Problem-Solving
Analytical and Critical Thinking
Training and Development
Dependable and Responsible
Teamwork and Collaboration
Data Entry
Good Telephone Etiquette
MS Office
Interpersonal Communication
Multitasking Abilities
Excellent Communication
Maintenance and Repair
Active Listening
Cultural Awareness
Organization and Time Management
Work History
2014-06 - Current Hardware Sales Associate
Union, KY 41091
*********.***********@*****.***
Ace Hardware Stores, Alexandria, KY
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used in-store system to locate inventory and place special orders for customers.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store. Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. Education
2018-08 - 2023-12 Bachelor of Science: Informatics Northern Kentucky University - Newport, KY
Relevant Coursework:
Experience with Python, Java and HTML
Proficiency in Word, PowerPoint and Excel
Proficiency with Windows and Linux Operating systems Experience working/configuring MONIT and syslog
Experience setting up and managing user systems/VMs Experience setting up NFS Servers