Part-Time Customer Service

**** ****** ****** ** ****. Minneapolis, MN. ***** 952-***-****

************@*****.***

Extremely driven, socially minded student seeking to diversify my experience and expand my professional network.

EDUCATION

Southwest High School

Minneapolis, MN

Graduated: June 2020

3.2 GPA - IB Track

EXPERIENCE

Target Center -Event Custodian

Paid/part-time (1/2022- 3/2023)

Supervisor:Nancy Bach

Sanitize high touch areas

Dispose of hazardous waste

Mop

Sweep

Assist with Laundry

Dr.Thomas Johnson Paid/Part-time(Jan 2020- Aug 2020) Supervisor:Savitta Johnson

Distribute Medications to 30 Residents

Performed personal cares i.e brushing teeth,hair,bathing etc. Document behavior

Implemented skills learned from Edu.care training to deescalate personal conflict between residents

Green Garden Bakery Executive Leader /Urban Strategies Paid/Part-time (Oct 2014-Jan 2020)

Urban Strategies, Inc. (Parent Organization)

Supervisor: Elana Dahlberg

Founded an award winning youth-run social enterprise Current elected CFO/Entrepreneurship Chair since Fall 2017 Collaborated with a team of peers to develop a youth executive team and business model Invited to host hundreds of presentations, workshops, and investor pitches across MN and other states

Manage finances, POS system, and reporting for youth executive team Perform administrative tasks for the business including emails, data tracking, and donations Designed an adult advisory board with Humphrey School of Public Affairs and recruited 14 members

Represent the business at monthly adult advisory board meetings and other community coalitions

Extensive experience with customer service while selling our products Servsafe Certified and proficient experience baking, developing recipes, and product testing Mentored younger youth in the neighborhood while teaching gardening and cooking skills United Parcel Service Paid/Part-time (Sept 2019-Dec 2019)

Arrange boxes

lift Packages 10-70lbs

Crayola Experience

Paid/Part-time(November 2018-January 2019)

Supervisor:Kristina Davis

Customer Service

Restock/Organize storefront

RSP Architects- Accountant intern

Paid/Part-time (Summer 2018)

Supervisor:Deborah Dock

Assisted supervisor with scheduling and coordination of daily accounting responsibilities WIP removal, filing, and analyzing paperwork

Cookie Cart- Baker's Apprentice Paid/Part-time (Summer/Fall 2016)

Harrison Neighborhood Association

Supervisor: Shandella Darring

Dispatched cookies

organized office space and bakery

arranged/made orders for customers

SKILLS AND/OR AWARDS

Awarded Resolution from the House of Representatives: Spring 2018 MN Cup Entrepreneurship Competition Youth Division Winner and Grand Prize Best Pitch: Fall 2017

Best Prep Business Camp Participant: Summer 2018

Proficient in Microsoft Office Software and various project management tools (i.e. Scrum Boards)

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