Customer Service Front Desk

JANA ZIDAN

FRONT DESK ASSISTANT

Dedicated and customer-focused professional seeking a Front Desk

Assistant position at an eye care center to utilize my strong customer

service skills and administrative experience to enhance patient care and

office efficiency.

EXPERIENCE

“*CUSTOMER SERVICE

REPRESENTATIVE**

CHICK-FIL-A, [CLEMMONS, NC]

[01/2022] - [09/2022]

* Provided exceptional customer service, ensuring a positive dining

experience for all guests.

* = Managed cash register operations, processed payments, and

handled customer inquiries.

* - Assisted in training new employees on customer service

protocols and operational procedures.

* = Maintained a clean and organized work environment, adhering to

health and safety standards.

‘* - Collaborated with team members to improve service efficiency

and quality.

**TEAM MEMBER**

SWEET FROG, [CLEMMONS, NC]

[05/2022] - [06/2024

Greeted and assisted customers in a friendly and professional manner.

~ Managed cash transactions, prepared frozen yogurt orders, and maintained inventory.

- Ensured cleanliness and organization of the store, contributing to a welcoming atmosphere.

- Handled customer complaints and resolved issues promptly to ensure customer satisfaction.

- Assisted with promotional activities and events to attract and retain customers,

DB 336-***-****

**********@*****.***

M%

Q 145 Mcknights trace clemmons

EDUCATION

RONALD WILSON REAGAN

HIGH SCHOOL

Really Great High School

2021-2024

CURRENTLY AT FORSYTH TECH

STUDYING NURSING

SKILLS

* Excellent communication and

interpersonal skills, with a focus on

customer care.

Proficient in Microsoft Office

Suite and basic office equipment.

Strong organizational and

multitasking abilities, capable of

managing a busy front desk

environment.

Ability to handle confidential

information with discretion and

professionalism.

Familiarity with consumer

direction training and self-

assessment questionnaires.

Contact this candidate