Customer Service High School

LEXY NUTTY

**** **** ** ** ******, Minot, ND, ***03 • 1-618-***-**** • ************@******.***

Professional in retail sales with experience in product placement and merchandising. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. With extensive customer service and sales experience, this Sales Associate is highly motivated. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Problem resolution

Team building

Customer service

Relationship development

Cosmetology - Cosmetology Degree - 2005

Shawnee Community College - Ullin, IL

High School Diploma - 2004

JOPPA JR./SR. HIGH SCHOOL - Joppa, IL

Customer service - July, 2020 to Present

The Home Depot - Minot, ND

Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms. Help customers with their general problems.

Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts. Customer communication that is effective

Was in charge of issuing receipts and processing refunds, credits, and exchanges. Am quick to respond to customer inquiries.

Am in charge of managing and relaying customer feedback. Listened to the needs and desires of customers in order to identify and recommend the best products. Helped customers by answering their questions and completing their requests. Cosmetologist - January, 2005 to September, 2012

Caleigh & Co - Metropolis, IL

Recommended treatments and styles that would complement the customer's appearance and desired look. Spoke with clients regarding health history, expectations, services and procedures for over [Number]% customer satisfaction. Looked at the customer's hair texture, treatment history, and desired outcome to determine appropriate services. Maintained clients' treatment records and designed long-term care programs for return customers. Scheduled customer appointments in [Software].

Kept work areas, tools, and equipment clean and sanitized to protect customers from infection. Kept work areas, tools, and equipment clean and properly sanitized to reduce risk and cross-contamination. Researched the latest hair and makeup trends to stay current on color, style, and technique. Conducted new client consultations, inquiring about their needs and expectations for hair color, style, and care. Attended regular trainings and workshops to keep my cosmetology license and stay current on technique and skills. Professional Summary

Skills

Education

Work History

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