Data Entry Business Development
Resume:
SHEILA NAGYISKI
*** *** ***** ***** ** Camden, DE
******@***.***
Hard-working, responsible, and detail-oriented Community Development and Business Relations Professional with background and work experience in hospice and long-term care marketing, community education and outreach. Seeking a position in a field whereby I can maximize my ability to connect, engage, and foster relationships between organizations and the community while facilitating ongoing communication, collaboration, and mutual understanding.
SUMMARY OF QUALIFICATIONS:
Business Development, Project Management, Customer Relations
Patient and Community Programming and Education
Special Event Coordination and Planning
Transferable Administrative/Office and Data Entry skills including knowledge of QuickBooks, Canva, and multiple CRM and billing systems
Detail-oriented with effective Organizational and Time-Management skills
Excellent Communication, Interpersonal, and Problem-Solving skills
Thorough Understanding of Medicare/Medicaid and other medical insurance programs
Human Services and Community Resource Training
PROFESSIONAL EXPERIENCE
CHAMBER OF COMMERCE FOR GREATER MILFORD, Milford, DE April 2024 – Current
MEMBER SERVICES ASSISTANT
Responsible for all general reception and administrative duties for the Chamber, including (but not limited to) greeting visitors, answering phone inquiries, membership applications and renewals, managing email communications and website updates.
Provides scheduling and administrative support to the President & the Board of Directors, including preparation and distribution of meeting minutes and agenda packages.
Performs bookkeeping activities including creating billing statements, processing invoices and other payments, and ordering and maintaining office supplies and equipment
Manages member and vendor relations and community and legislative partnerships.
Assists in organizing and conducting all special/annual Chamber fundraising events and community engagement programs
DELAWARE HOSPICE, INC., Newark, DE January 2022 – September 2023
COMMUNITY PARTNERSHIP AND PROVIDER SERVICES MANAGER
Established and maintained relationships with hospitals, physicians, long-term care and skilled nursing facilities, and other service providers.
Served as patient and family advisor regarding Medicaid/Medicare and other medical insurance payment programs.
Organized and attended community events, meetings, and forums to promote the organization and gather feedback.
Developed and implemented strategies to enhance the organization’s community profile and engagement.
Facilitated open communication between the community and the organization, serving as a point of contact for community inquiries and complaints.
Prepared reports on community feedback, issues, and engagement activities for organizational leaders.
Coordinated and managed volunteers or staff involved in community engagement activities.
Provided advice and guidance to the organization on community relations and outreach strategies.
DELAWARE HOSPICE, INC., Newark, DE January 2018 – January 2022
PROGRAM REPRESENTATIVE
Established, maintained, and expanded relationships with referral sources including case managers, admissions coordinators, social workers, long-term care facilities, and medical teams staff and provided ongoing communications of DHI’s programs and services.
Received, maintained, and audited incoming referrals using a third-party CRM system.
Developed and executed education workshops for patients and their families and other service providers regarding the wide variety of DHI’s programs and services.
Provided direct oversight of care plan education, information, records collection and verification for patients and their families.
Addressed patient questions and concerns and served as hospice-team liaison to ensure excellent customer service.
HQZ GLOBAL MARKETING, Smyrna, DE March 1999 – December 2017
COMMUNITY LIAISON
Established and maintained positive relationships with community referral resources.
Educated prospective patient family members about skilled nursing facility’s services.
Promoted facility’s unique hospice program and services to community and referral agencies.
Performed periodic market analysis to identify and target new referral sources.
Provided written activity reports and updates to upper management regarding outreach activities and community engagement opportunities.
EDUCATION
DELAWARE TECHNICAL AND COMMUNITY COLLEGE, Georgetown, DE
Associate degree, Business and Human Services 2017
A HEALING TOUCH MASSAGE SCHOOL, Dover, DE
Massage Practitioner Certification 1996
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