Information Systems Software Development

NISHIKA BHOI

**********@*****.*** +1-773-***-**** https://www.linkedin.com/in/nishika-bhoi-9330a2127/

SUMMARY

4+ years of hands-on experience in Robotic Process Automation development, application design, software development, testing, deployment, production support, and maintenance. Deployed 20+ RPA bots, boosting productivity and efficiency. Proficient in agile methodologies, enhancing complex business processes through automation and data analytics. Certified RPA developer

EDUCATION

Saint Louis University, St. Louis, MO Jan 2023 - May 2024

Master of Science in Information Systems (GPA – 3.97/4)

Gandhi Institute for Technological Advancement, Bhubaneswar, India Aug 2015 - Jun 2019

Bachelor of Engineering – Computer Science and Engineering (GPA - 3.5/4)

TECHNICAL and FUNCTIONAL SKILLS

RPA Tools : UI Path, AssistEdge, Blue Prism

Prog. Lang. and database : C#(.NET), Python, C, Java, JavaScript, C++, SQL, NoSQL, HTML, CSS, Selenium, MySQL

Methodologies : Agile (Scrum/Kanban), Software Development Life Cycle (SDLC), Object Oriented

Programming, Testing methodologies

Others : Optical Character Recognition (OCR), Visio, Splunk, AWS, Azure

PROFESSIONAL EXPERIENCE

Infosys Limited, Bengaluru, India (Domain: Banking, Healthcare) Jan 2022 - Dec 2022

Technology Analyst

Specialized in leveraging advanced features of UiPath and AssistEdge to automate complex business workflows, achieving a notable 25% increase in productivity through streamlined operations and minimized manual tasks

Led a cross-functional team of 5 and deployed 20+ RPA Bots, decreased manual workload by 30%

Collaborated with product and development teams and stakeholders to gather project information for planning and execution, improving project efficiency by 25% through efficient project management principles

Boosted workflow documentation efficiency by 40% via strategic communication skills, executed thorough Root Cause Analysis to minimize system downtime by 30%, and led comprehensive code reviews to ensure quality and compliance

Infosys Limited, Bengaluru, India (Domain: Banking, Finance) Nov 2020 - Jan 2022

Senior Systems Engineer

Implemented UiPath and Blue Prism automation solutions, engaging directly with stakeholders for application release processes and migrations across diverse environments (SAT, UAT, PROD)

Automated the banking transactions processing workflow using UiPath and Blue Prism, reducing average handling time by 70% and saving the company $500K annually

Achieved a 25% reduction in system defects through careful test result analysis, implementing system-level test cases using JIRA for efficient defect tracking

Reduced processing errors by 15% through rigorous quality checks in the automatic workflows

Infosys Limited, Bengaluru, India (Domain: eCommerce, Healthcare) Apr 2019 - Nov 2020

Systems Engineer

Crafted responsive UI with HTML, CSS, and JavaScript, boosting user engagement by 20%

Reduced feature implementation time by 20% and decreased post-release defects by 30% through detailed documentation and feature tracking during project sprints

Resolved technical problems in application programs through proficient troubleshooting, debugging, and resolution, resulting in a 30% decrease in system downtime

Infosys Limited, Mysore, India (Domain: Education) Dec 2018 - Apr 2019

Systems Engineer Intern

Developed a web-based schedule booking portal using ASP.NET MVC Core, C#, HTML5, Bootstrap, and Microsoft SQL Server, resulting in a 35% increase in user satisfaction and 50% reduction in manual scheduling

Technologies Used- Python3, SQL, object-oriented programming, C#, Asp.NET, MVC, Microsoft SQL Server

ACADEMIC PROJECT

Saint Louis University, MO

Designed and Scheduled a UiPath BOT, leveraging test automation to optimize operational efficiency by streamlining repetitive tasks and enhanced overall productivity by 30%

Initiated end-to-end testing protocols using automation techniques; reduced errors by 50% in the process

CERTIFICATIONS

Certified RPA Developer

Certified Infosys Global Agile Developer

ACHIEVEMENTS

Received Individual Extra Miler Award - Infosys

Received SPOT Award - Infosys

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