LOREAL BALL
Chino Hills, CA ***** · 909-***-****
******.****@*******.***
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth.
EXPERIENCE
08/2O23 - 12/2023
INTERNSHIP, MARKETPLACE PHYSICAL THERAPY AND WELLNESS CENTER CHINO, CA
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher priority assignment.
• Maintained an elevated level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
• Increased patient satisfaction through empathetic communication and active listening skills.
• Actively sought feedback from supervising therapists regarding clinical performance, leading to consistent professional growth and improvement. 6/2023 - 8/2023
SALES ASSOCIATE, TILLYS
CHINO, CA
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Encouraged customers to make additional purchases and suggested relevant items.
• Met merchandising standards by keeping store stocked and products faced.
• Engaged with guests to understand and anticipate customer service needs.
• Drove sales through customer relationship building and suggestive selling techniques. 11/2022 - 01/2023
SEASONAL SALES ASSOCIATE, FIVE BELOW
LA VERNE, CA
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions, and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Answered incoming telephone calls to provide store, products, and services information. 2
10/2021 – 08/2022
TICKET TAKER, CONTEMPORARY SERVICES CORPORATION
CITY OF LOS ANGELES, CA
• Provided client service by distributing programs, answering patron’s questions, and selling tickets and merchandise.
• Directed quest to correct location by documented ticket seats and answered questions about SoFi stadium facility amenities.
• Greeted patrons at Charger/Ram games and collected tickets EDUCATION
UNIVERSITY OF LA VERNE – LA VERNE, CA MASTER OF SCIENCE KINESIOLOGY, EXPECTED IN 05/2025
SKILLS
• Good work ethic
• Team Management
• People Skills
• Planning & Organizing
• Friendly, Positive Attitude
• Reliable & Trustworthy
• Critical Thinking