Customer Service Chick-Fil-A
Resume:
K E E L Y L U D W I G
Kl
Customer Service Excellence
Leadership and Team Management
Scheduling and Time Management
Financial Handling and
Reconciliation
Creative Problem Solving
Team Collaboration
Goal-Oriented and Dedicated
I am hard-working and dedicated individual with extensive experience in customer service and team management. Skilled in handling scheduling, financial transactions, and daily operations. I have volunteered Communications Workers of America (CWA), New Jersey Volunteer and participated in Governor Murphy's re-election campaign, including canvassing and voter outreach.
Currently pursuing a degree in Business Management, with future plans to obtain a master's degree and an associate's degree in Elementary Education to open a daycare.
S K I L L S
Profile
E D U C A T I O N
Haddon Height High School
2019-2022
SECONDARY SCHOOL
Rowan University
Bachelor of Science in Business
Management 2026
ROWAN UNIVERSITY
E X P E R I E N C E
Chick-fil-A, Deptford, NJ
Chick-fil-A, Audubon, NJ
2024 - Present
June 2023 – April 2024
TEAM MEMBER
Delivered exceptional customer service to ensure a positive dining experience.
Collaborated effectively with team members to maintain a smooth and efficient workflow.
Assisted in training new team members on operational procedures and customer service standards.
TEAM MEMBER
Managed customer transactions and ensured accurate cash handling.
Contributed to maintaining a clean and organized work environment.
Provided support in various roles to meet the restaurant’s operational needs.
2018 – 2023
MANAGER/CASHIER
Oversaw daily operations, including opening and closing procedures, inventory management, and staff scheduling.
Handled cash transactions and performed end-of-day financial reconciliations. Led and motivated a team of employees to provide excellent customer service and maintain high operational standards.
Developed and implemented employee schedules to optimize labor efficiency and meet business demands.
149 Russell Ave, Barrington, NJ
08007
*************@*****.***
Ralph's Pizza, Haddon Heights, NJ
Contact this candidate