FAY TASWELL
Cell: 757-***-****
Email: *************@*****.***
SKILLS AND QUALIFICATIONS
More than 20 years of providing excellent administrative experience, time management skills and ability to multitask in a fast-paced environment with minimized supervision; exceptional verbal, written and organizational skills
EMPLOYMENT HISTORY
ADMINISTRATIVE ASSISTANT
DaVita Langley Dialysis
Hampton, VA 23669
January 2024 – Present
Responsible for performing administrative duties involved in the day to day operations of the dialysis facility to help manage the daily workflow in our clinic. Duties include:
Answering incoming calls and greeting all patients and visitors and directing them to their appropriate destination
Preparing paperwork for new patients and following up with documents and consents upon signature to ensure all are scanned into Reggie and/or filed accordingly
Preparing Crown Web documentation for ESRD patients transferring into our facility; preparing documentation for our expired patients and obtaining signatures from patients, nurses, FA and physician when required
Collecting required intake information on new patients and update demographic information on patients as needed
Verifying patient status daily (i.e. hospitalizations, missed treatments, late for a treatment). Prepare and send a monthly census to the corporate office monthly
Printing patient summaries from our medical application systems (i.e., lab reports, care plans, etc.) and preparing and scanning medical documentation upon requests for patient information
Maintaining medical records and performing monthly audits of patient binder files. Audits include ensuring binders are labeled with allergy notifications and that all required documents have an affixed label noting the patient details
Preparing outgoing mail; ordering and maintaining and receiving accurate inventory of medication and clinical supplies
Assisting patients with transportation arrangements and making reservations for traveling patients
Maintaining a clean and orderly work environment at all times and ensuring that patients and visitors are wearing the proper required PPE
HR ADMINISTRATIVE ASSISTANT/ HOURLY PAYROLL COORDINATOR
Ball Metal Beverage Packaging, Williamsburg, VA
November 2019 - September 2023
Assisted with the planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition and United Way events
Maintained accurate and up-to-date HR files, records, and documentation for 250 employees, ensuring the highest level of integrity and confidentiality; handled sensitive information in a manner with consideration of employees’ privacy
Coordinated new hire onboarding orientation and events including attendance training, assisting with making benefits selections, ordering uniforms, creating badges and setting up payroll files for new employees
Maintained new hire inventory for Ballware (T-shirts, gifts and give-a-ways) for new employees
Developed and maintained an electronic HR administrative filing system to make the filing process more efficient
Resolved employee personnel matters relating to individual life events, i.e., bereavement, benefits and tax elections
Processed weekly payroll for hourly employees using the Workbrain and SAP applications
Ensured employees were paid properly for the pay period, reconciled payroll discrepancies and answered payroll inquiries
Tracked employee attendance and available vacation and PTO, ensuring accuracy with regard to employee payroll deductions, i.e., shoe reimbursements, tool reimbursements, etc.
Processed employee garnishments and liens and resolved employee wage conflicts
PROJECT ADMINISTRATOR
Anthem Companies, Norfolk, VA (Remote position)
DIRECTOR OF PROGRAM DEVELOPMENT
Hampton Roads Chamber of Commerce, Southside VA
EXECUTIVE ASSISTANT TO TAX & TREASURY MANAGERS
Smithfield Foods Corporate Office, Smithfield, VA
EXECUTIVE ASSISTANT TO VICE PRESIDENT
Howmet Castings, Hampton, VA
EDUCATION
AAS, Administrative Support Technology
Certificate, Dale Carnegie Training
Certificate, Stephen Covey’s 7 Habits of Highly Effective People
Ambassador for the Greater Williamsburg Chamber of Commerce – June to Dec 2023
Former Notary – Isle of Wight, VA