Customer Service Data Entry
Resume:
Stella Rideaux
Receptionist - National Total Care Services
Lafayette, LA 70501
***************@*****.***
to obtain a position in the clerical department and utilize my experience in the functions of administration, And also utilize my communication, interpersonal, organizational and customer service skills, in order to increase productivity within an organization. Work Experience
Licensed Realtor
KW Realty - Lafayette, LA
October 2021 to Present
Realtor Sales
Call Center Customer Service Representative
Lafayette Veterinary Care Center - Lafayette, LA
August 2017 to Present
Multi phone lines, greet clients, data entry, prepare new client forms, appointment scheduling, submit insurance claims, process payments.
Medical Receptionist/Medical Assistant
Lafayette Veterinary Care Center - Lafayette, LA
Present
Administrative Assistant
National Total Care Services
August 2011 to February 2017
position
Job description: data entry, filing, multi phone lines, checking insurance availability for possible new patients requesting medical supplies.
Teller
MidSouth Bank - Lafayette, LA
October 2012 to August 2013
Job description: cash handling, data entry, customer service, filing. Title Clerk
Casey and Casey Auto Title
January 2011 to August 2011
Job description: assist customers with correct procedure for titling automobiles and mobile homes. Assist customers notarizing documents.
Education
Accounting
South Louisiana Community College
August 2008 to June 2009
Technical diploma in Office Systems Technology
Louisiana Technical College
January 2007 to May 2009
The CE Shop in Real Estate
Skills
• Data Entry (10+ years)
• Insurance Verification (5 years)
• Multi-Line Phone System (5 years)
• File Management (10+ years)
• Typing (10+ years)
• Multi-line Phone Systems
• Medical Office Experience
• Medical Receptionist
• Medical Scheduling
• Accounting
• Medical Records
• Clerical Experience
• EMR Systems
• Medical Terminology
• Patient Care
• Computer skills
• Microsoft Office
• Front desk
• Veterinary technician experience
• Customer service
• Caregiving
Assessments
Caregiver fit — Highly Proficient
October 2020
Measures the traits that are important for successful caregivers Full results: Highly Proficient
Work motivation — Highly Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Work style: Reliability — Highly Proficient
September 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Work style: Conscientiousness — Familiar
September 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Medical receptionist skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Call center customer service — Proficient
March 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Cooking skills: Basic food preparation — Completed October 2020
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Electronic health records: Best practices — Familiar July 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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