Quality Care Credit Operations
Resume:
Kyndi Thomas
.
Email **************@*****.***
Address Spokane, WA 99205
Dynamic and results-oriented professional with a proven track record at Amazon, adept in critical thinking and excellent communication. Demonstrated ability to enhance customer satisfaction and safety standards, achieving 100% accuracy in medication distribution at Aspen Quality Care. Skilled in coaching and problem-solving, I excel in team collaboration and am committed to continuous learning and improvement.
Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
SKILLS
Critical Thinking
Customer Satisfaction
Very well organized
Proven people skills
Excellent Communication
Teamwork and Collaboration
Excellent Attendance and willingness to work in different areas
Willingness to take on new tasks
Ability to jump in and assist operations
Coaching associates to work safely
Experience with Microsoft Office products
Self Motivation
Problem-solving abilities
Team building
Decision-Making
Proficient in [Type] equipment
EXPERIENCE
FC associate I
Amazon, Arlington
Dec 2021 - Present
Travelled with away team to help launch PAE2 in Arlington, WA training new SMARTPAC AA's as well as a SMARTPAC problem solver
Became a Learning ambassador to assist in the training of New Amazon Associates
Evaluated merchandise for irregularities, flaws or damage prior to packing
Joined the safety committee to promote a safe work environment and spread safety awareness
Cross Trained in multiple areas including outbound problem solve, SMARTPAC problem solve, water-spider, and tote running
Cross Trained new associates with packing and filling orders for warehouse products
Assisted with the retrain of hard of hearing associate while working with an interpreter.
Med Tech
Aspen Quality Care, US
Jun 2021 - Dec 2021
100% accuracy on the distribution of medication to 20 residents
Verified allergies and other medical reactions to different medications to ensure correct medications were given
100% accuracy on state mandated documentation of medication distribution and care
Organized various activities for the residents including outings, games, crafts, and other entertainment.
NAR/CNA
North Central Care and rehabilitation, US
Oct 2020 - Jun 2021
Assisted residents in activities of daily living (ADL)
Adhere to strict dietary plans and maintain state documentation for 40+ residents
Maintain proper sanitation guidelines and behavior protocols for all residents in accordance with the CDC for Covid-19 guidelines
Assisted residents with physical therapy daily to adhere with doctors' diagnosis.
Receptionist Assistant
State Farm, Spokane, WA
May 2019 - Oct 2020
Ensured that reception area was organized and presentable at all times.
Handled cash and credit card payments with accuracy.
Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
Utilized effective time management strategies to ensure deadlines were met.
EDUCATION
Masters in Social Work Candidate
Walden University, Minneapolis, MN Online
Expected graduation May 2026
B.S. History in US
Indiana State University
Jan 2017
REFERENCES
References available upon request
Contact this candidate