Customer Service Front Desk
Resume:
Tabitha Lill
Omaha, NE *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Maintenance Crew Member
The Salvation Army - Omaha, NE
February 2023 to Present
• Seed, mow, fertilize, aerate, water, and weed lawns.
• Plant and care for trees, shrubs, and flowers.
• Inspect and repair playground equipment, picnic tables, benches, and other park amenities.
• Ensure athletic fields are ready for games and practices.
• Keep trails and paths clear and in good condition.
• Pick up litter and remove bagged trash.
Server/Bartender
Florio’s Italian Restaurant - Lincoln, NE
September 2020 to June 2021
Take customer orders, submit them to the kitchen, then serve. Bartender as well. Obtained alcohol and food handlers permits.
Front Desk Receptionist
Holiday Inn - Lincoln, NE
September 2020 to May 2021
Check guests in and out of the hotel. Answer phone calls. Run and verify reports. Clean lobby and do property checks.
Package Handler
Fedex - Lincoln, NE
October 2019 to January 2020
Handle incoming packages by placing the numbered boxes on the correct belt to scan and be loaded into the appropriate truck for delivery.
Sales Support
Ameritas - Lincoln, NE
March 2013 to September 2018
Provide customer service to all internal and external clients.
• Extensive knowledge of dental and vision products in order to provide accurate proposals.
• Underwriting techniques including the ability to analyze plan design correctly, account for geographic and demographic factors accurately, and consider actuarial and case specific statistics. Admin
• Taking customer service calls from group offices, brokers, group administrators, and members. Calls include questions regarding the online administrative service of eServices, billing, and eligibility updates.
• Assisting with projects for Ameritas Investment Corporation including filing, scanning documents.
• Configuring and sorting Exception reports for investment representatives.
• Assisting investment field representatives with staying up to date with compliance regulations for each state, and regulations.
Online programming specialist
Acendas Mission - Mission, KS
July 2007 to February 2013
• Implementation of online booking systems.
• Handled all executive travel within the company.
• Provided system training to new and current employees.
• Overseeing site configurations for two parent companies. Education
High school or equivalent in High school
Scotus Central Catholic - Columbus, NE
August 1988 to May 1994
Skills
• Empathy, Harmony, Adaptability, Restorative,
Positivity
• Sales Support
• Front Desk
• Underwriting
• Sales
• Landscape maintenance
• Lawn care
• Landscaping
• Gardening
• Computer skills (10+ years)
• Customer service (10+ years)
• Data entry (10+ years)
• Office experience (10+ years)
• Corporate Booking (10+ years)
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