Phlebotomy Technician Admin Assistant

Amy Shairali

Houston, TX • 281-***-**** • *********@*******.***

Highly skilled and dedicated Phlebotomist with 12 years of experience in performing phlebotomy and specialized specimen collection procedures. EDUCATION

Houston Community College

Phlebotomy Technician Certificate

National Healthcareer Association

Medical Admin Assistant Certification

American Certification Agency

Phlebotomy Technician Certificate - 004152

EXPERIENCE

Quest Diagnostics - Phlebotomist II March 2020 - May 2024

● Performed over 10,000 blood collections using venipuncture and capillary techniques with precision and adherence to safety protocols

● Increased clinic efficiency through diligent specimen processing and workflow optimization

● Ensured 100% traceability and compliance by consistently maintaining up-to-date specimen and patient logbooks

● Maintained a safe laboratory environment following all safety, hazardous materials, and security procedures

● Communicated with technicians and insurance providers to provide a seamless experience, reducing wait time by 10%

● Provided patient comfort for over 200 patients daily, resulting in positive customer service feedback and improved patient satisfaction

● Conducted drug screening tests and collected urine samples from patients, following strict chain of custody procedures and maintaining confidentiality of results Houston Medical Clinic - Phlebotomist February 2019 - March 2020

● Conducted blood collection using venipuncture and capillary techniques, ensuring patient comfort and safety

● Prepared and collected specimens for laboratory testing, maintaining accuracy, and adherence to protocol

● Carried out administrative and clerical duties, including data entry, report generation, and maintaining patient records

● Consulted with internal and external patients on antibody identification, compatibility testing, and donor serology testing

Novum Pharmaceutical - Phlebotomy Technician February 2019 - March 2020

● Obtained blood and urine samples using venous techniques for subsequent analysis

● Assisted with sample invent packaging and shipment and delivery to analytical labs

● Observed participant behavior during all phases of study activity and communication observations to study management

● Accurately processed all biological samples collected for drug screening, paternity tests, and alcohol tests

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