Customer Service Project Manager
Resume:
Robert Keller
Fairfield, OH *****
**********@*****.***
Professional Summary
High potential Operations, Customer Service and Sales Professional with 10+ years of experience, looking for a long-term opportunity for growth within the company. Adaptable at working in a fast-paced environment, excellent organizational skills, and interpersonal skills. Committed to exceptional customer service, detail oriented, and able to multi-task. Resourceful at completing projects in a timely manner and willingness to learn quickly when taking on new tasks and projects.
Professional Profile
NSG, Inc
February 2024 - June 2024
Valet Driver/Customer service
● Greeted all guests (President to visitor) on a daily basis
● Drove vehicles safely in a 5 story garage to designated spots
● Facility cleanup on a daily basis
● Incharge of car detail sales and money transactions. Southern Cross- Cincinnati, OH
March 2023 to February 2024
Field Locator
● Located underground utilities.
● Read maps and prints to locate.
● Search/find and dig up tracer wires, curb stops and valve boxes.
● Operate receiver and transmitter to locate gas mains and service.
● Met daily quotas for projects
Reputable Roofing and Remodeling - Hamilton, OH
January 2022 to March 2023
Senior Project Manager
• Oversee Multiple Team builds and day to day operations adhering to rules, regulations, and code.
• Customer service and sales professional. Effectively communicated with clients.
• Check for damage of Property, take photos and document.
• In charge of Inventory, QC, Filing and any office work that needed to be done. Keller Lawn Care
March 2017- Present
Owner/Operator
• Manage staff of multiple employees, also manage budget, invoices, payroll, inventory, and maintenance.
• In charge of maintaining outdoor areas; flower beds, lawn, trees, etc.
• Effectively communicated with clients
• Customer service and sales professional
HALO Branded Solutions / Witt Promotions
September 2019-April 2020
Warehouse Manager/Supervisor
• Managed a staff of 10 employees for multiple projects. Solo projects as well.
• Managed the daily warehouse inventory and also Quality Control.
• Responsible for BOL, printing shipping labels, shipping products to customers.
• Daily Deliveries, Pickups and receive Inbound shipments. Education
Bachelor of Fine Arts in Mass Communications
• Miami University of Ohio - Oxford, OH
Computer skills
● SAP
● CRM
● Type 50+ wpm
References:
Dustin Bower – Reputable Roofing
Michelle Brown - Jags Steahouse
Jon Hargrave - Hargrave Tree Service
Mitch Rhodus – Mayor of Fairfield
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