Steve P. Kauff
Bridging the gap between technology and management
**** ******* ** ** *********, Ohio 43062 **********@*****.*** 614-***-****
Information Technology Management
Results-driven professional with extensive experience in cyber security, network systems, and information technology management. Highly skilled in risk and regulatory controls, strategic planning, team leadership, and technical expertise. Seeking a challenging role in cyber security to contribute to organizational security and protect against evolving threats.
Core competencies include:
Risk and Regulatory Controls
Audit Readiness/Governance
Product Roadmaps
Strategic Planning
Ethical Hacking & Forensics
Team Leadership & Technical SME
SRE & Ops Management
SDLC
Release Management
Vendor Management
Data Analytics & Telemetry
Training & Development
Professional Experience
JPMORGAN CHASE & CO. – Columbus, Ohio 2006–Present
Leading global securities and investment banking institution with more than $100B in annual revenue.
Site Reliability Engineering Manager VP (2018-present)
The global Site Reliability Engineering team is responsible running day to day production support for our PaaS product, along with removing toil and setting system SLIs & SLOs. Accomplishments and Responsibilities to include:
Lead the journey and transition from a traditional day-to-day operations team to a global SRE team
Lead representative for the SRE organization and design reviews
Expanded cross-functional organizational capacity by collaborating across business units on priorities, functions and common goals
Collaborated closely business users and development teams to deliver mission-critical application functionality
Lead several automation projects resulting in efficiency gains to the team
Championed continuous improvement, change management and release management though success project execution as measured by objective measures and cultural indicators
Cultivated a culture of feedback to ensure that team and individuals are collaborative, purposeful and high performing
Engineering Manager VP (2013-2018)
Global Engineering manager for multiple teams within the Managed File Transfer space. Responsible for providing operational excellence of the MFT product. Accomplishments and Responsibilities to include:
Built a highly productive global route on-boarding team leveraging results based metrics, reporting and collaborative tools
Increased production over 70% in the first year and 180% over five years through task based and modular training programs, streamlining processes and providing automation
Reduced headcount by 50% while reducing time to market by 37% through process improvement, workload management and automation
Successfully built a global 24x7 Level III operations team, which allowed for the merge of two other teams for efficiency gains
Championed and led the legacy operations team on their journey to SRE
Provide SDLC support and lead the release management
Team Software Security Champion
Team Security and Risk lesion
Created development plans and career achievement goals for all staff members.
Infrastructure Engineer (2005–2013)
Lead all aspects of level III and IV engineering and operations for 200+ UNIX, Mainframe, and Tandem/Guardian servers with distributed computing capabilities as part of one of the world’s largest managed file transfer systems. Served as the Subject Matter Expert (SME) to identify emerging issues and to design and engineer solution strategies. Monitor, evaluate, and report potential security incidents. Draft technical documentation and create system utilization queries in SQL.
Collaborated with engineering team in massive data center exits and migrations, including DNS swings, account migrations, and physical server relocations, resulting from business acquisition and consolidation activities
Led integration of 24 servers from acquisition of WaMu, migrating all data onto existing JPMorgan systems within expedited 3-month time frame
Selected to spearhead migration of Bear Sterns servers at 2 key locations into JPMorgan data center.
Orchestrated migration of all clients in Nevada and Massachusetts onto 100% secure, certified connections to comply with new legislation for financial companies in each state
Crafted and executed robust data backup and recovery strategy that complied with SEC regulations
Created automated patching and application upgrade solution reducing human error and reducing installation times.
Strengthened file transfer system performance, achieving zero outage record
Conducted comprehensive internal IT audits and risk assessments, preparing and presenting findings and recommendations to leadership teams
Security and Risk SME for Enterprise MFTS
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Additional experience:Field Engineer with Gordon Flesch Company, Field Engineer with NCR Corporation, IT Specialist with Limited Brands, Served as Electronics Technician 2nd Class (E-5) in the United States Navy, earning 5 Letters of Commendation for exemplary performance.
Education & Credentials
Associate of Science in Computer Electronic Engineering with Computer Programming Focus
Columbus State College – Columbus, Ohio
Certified Information Systems Security Professional (CISSP)
Certified Ethical Hacker (CEH)
Certified Computer Forensics Examiner (CCFE)
AWS Certified Cloud Practitioner (AWS CCP)
Microsoft Certified Systems Engineer (MCSE) ~ Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Professional (MCP)
CompTIA A+, Network+, Server+ & Security+ Certified
Certified HP Accredited Platform Specialist (APS) ~ Certified IBM z/OS System Programmer
Selected Technical Skills
Build/Automation: Bitbucket, Jules
Scripting: Shell, Bash
Languages: C++, HTML, Shell Scripting
Bug Tracking: Service Now, JIRA
MFT Applications: Axway Secure Transport, Sterling(IBM) ConnectDirect, IPSwitch, Kleopatra
Cyber Applications: Metasploit, Kali Linux, Encase, Autopsy, Tails, Nmap, VMWare
Database: Sql Developer, Toad
Operating Systems: Windows 9x-pres, Linux/Unix, Ubuntu, REHL/CentOS, Mainframe Z/OS, MVS