High School Maintenance Technician

James R. Matthews

317-***-****, ****************@*****.***

Objective

To benefit an organization that can use an experienced professional with exceptional leadership, communication and organizational skills while offering the opportunity for growth and development within the company.

Certification/Licensure

HVAC Certified (EPA Certified)

Fair Housing Certificate

Education

Indiana Business College, Indianapolis, IN

Business Administration/Management, 1995-1996

Southside High School, Muncie, IN

High School Diploma, May 1987

Professional Experience

Maintenance Director, Autumn Woods Apartments, Indianapolis, IN

September 2007- Present

Accountable for ensuring proper leadership over all maintenance and service functions for a 424-unit apartment community

Responsible for effectively hiring, training, and managing a team of seven subordinates on site

Recruited by upper management as a trainer to travel to other properties in various states, training on procedures and processes to implement and/or improve on teamwork, efficiencies, and productivity

Responsible for monitoring and building a strong safety culture

Demonstrated administration expertise by setting timelines and managing all scheduled workflow activities of maintenance employees and external contractors

Demonstrated skills and knowledge used to improve processes by making them more efficient and cost effective

Regarded as a subject matter expert and responsible for training maintenance directors at sister properties

Demonstrated organization skills by maintaining property budget goals by keeping inventory of equipment and supplies

Responsible for receiving work orders and on-call requests then delegating to available technicians to ensure effectively and efficiently completing the tasks in a timely manner

Maintain customer focus by listening and responding to residents needs and maintaining professional interaction with all management, staff, and residents

Maintenance Technician/ Assistant Supervisor, Autumn Woods Apartments, Indianapolis, IN

July 2005 – September 2007

Perform basic construction, modification, maintenance, and repair work on a variety of buildings, grounds, and equipment

Provide communication and effective interaction with co-workers, managers, subordinates, and the public to give and receive work direction

Maintain and prepare apartment move-outs for client move-ins to include painting and cleaning (punch-outs)

Ensure proper maintenance of community facilities, shop and garage areas, swimming pool, and storage sites

Respond to call-outs and emergencies in a timely manner

Maintenance Supervisor/Technician, Echo Ridge Apartments, Indianapolis, IN

February 2003 – July 2005

Perform basic construction, modification, maintenance, and repair work on a variety of buildings, grounds, and equipment

Provide communication and effective interaction with co-workers, managers, subordinates, and the public to give and receive work direction

Maintain and prepare apartment move-outs for client move-ins to include painting and cleaning

Respond to call-outs and emergencies in a timely manner

Maintenance Technician, Firethorn Apartments, Indianapolis, IN

March 2000 – February 2003

Serve as maintenance technician for 400-unit apartment community

Provide minor plumbing and basic maintenance and repair work

Respond to call-outs and various maintenance emergency requests

Accomplish ground keeping responsibilities and pool maintenance

Maintenance Technician, Jewish Community Center, Indianapolis, IN

June 1997 – June 1998

Accomplish janitorial tasks to clean, dust, wax, polish facility floors, restrooms, or furnishings

Perform cleaning and janitorial duties, limited grounds maintenance, and minor repair work

Assist in sanitation control and safety hazard checks

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