Service Agent Direct Support
Resume:
Nicole Hopson
Chicago, IL *****
************@*******.***
Authorized to work in the US for any employer
Work Experience
Janitor Helper C
Hispanic Housing Development Corp - Chicago, IL
October 2021 to November 2022
Make sure all CHA properties are clean, deliver notices, make sure the office is clean, etc Commissary Clerk
CBM Premier Management - Chicago, IL
September 2020 to November 2021
Distribute commissary contents to inmates
Housekeeping
WarrenBar GoldCoast - Chicago, IL
December 2018 to March 2019
Clean common areas of facility
Custodian
We Clean Inc. - Bridgeview, IL
February 2014 to October 2014
Responsibilities
Clean CPS
Direct Support Person
Progressive Housing Inc - Country Club Hills, IL
July 2009 to December 2009
Cared for Mentally Handicapped Individuals
Prepared and distributed Medication
Prepared and distributed meals
Took individuals to routine doctor visit
ExxonMobil Fort Mill, SC
Safety Captain
Conduct routine safety inspections
Maintain the safety of others
Input safety information into the system
Perform cashier duties
Teacher's Assistant
The Learning Tree Preschool - Chicago, IL
November 2006 to June 2007
Cared for children in a daycare, overseeing their recreation, diet and health. Taught children songs, finger plays, good health and personal habits. Took disciplinary measures in order to control children's behavior. Ascertained causes of behavior problems of children and devised means for solving them. Performed teaching, sanitary and health duties such as reading books, crafts, feeding and basic children's crafts.
Receptionist
MWS Development Group, Inc - Chicago, IL
October 2005 to August 2006
Received callers at establishment, determined nature of business and directed callers to destination. Obtained caller's name and arranged for appointment with person called upon. Operated telephone console to receive incoming messages. Typed memos, correspondence, reports and other documents. Answered inquiries from persons entering establishment. Provided information regarding activities and location of departments, offices and employees within organization.
Received and answered requests for information from company officials and employees. Performed variety of clerical duties and other duties pertinent to establishment such as mail distribution, Dictaphone
typing, filing and rent collection.
Support Administrative Assistant
Action for Children - Chicago, IL
June 2002 to June 2004
Compiled and maintained records of business transactions and office activities and kept an efficient filing system.
Utilized Net Trax Tracking system for children.
Copied data and compiled records and reports.
Opened and routed incoming mail.
Answered correspondence and prepared outgoing mail. Operated computer terminal to input and retrieve data. Education
High school
Skills
• Filing (3 years)
• Customer Service (5 years)
• Housekeeping (Less than 1 year)
• Hospitality
• Cash Register (4 years)
• Word (1 year)
• Excel
• Hospitality
• Communications
• Typing (4 years)
• Custodial Experience
Certifications and Licenses
Driver's License
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