Sales Representative Home Health
Resume:
Mar **** Current
Queens, NY
Brooklyn, NY
NIKITA PERSAUD
Professional Summary
Excellent Sales Representative accomplished in prospecting leads, bringing in new customers and closing sales. Consistently exceeds quotas and maximizes business profits. Driven to continuous personal improvement with competitive and ambitious mindset. Anticipates and overcomes roadblocks with savvy mindset and sales experience. Seasoned Sales Representative years of experience cultivating customer relationships through excellent communication and service skills. Adept at generating leads and making cold calls. Work Experience
HHA
Summit Home Health Care Inc.
Supported patient needs with grocery shopping, cleaning and household supply replenishment.
Reviewed and followed specific care plans for clients and reported completed tasks to supervisors.
Monitored patient vital signs and reported changes to supervisors to review treatment regimens.
Assisted clients with mobility restrictions, providing safe transition into and out of bed, automobiles or wheelchair.
Transported clients to medical appointments and to complete errands. Responded promptly to resident requests for assistance. Guided patients through safely accessible motions and exercises to support health and mobility.
Maintained client privacy and confidentiality with strong adherence to established protocols and data security measures.
Observed client conditions and prepared reports for recovery tracking purposes. Documented patient symptoms, vital signs and medication intake in EMR software. Educated family and caregivers on medication administration, wound care and wellness support.
Delivered compassionate care and provided patients with emotional and social support. Head Cashier\Manger
ZARA
Cultivated pleasant and cooperative work environment for cashiers. Listened to customer complaints, resolved issues and escalated complex concerns to assistant manager for resolution.
Reviewed employee timesheets and signed off on hours and absenteeism. Assisted cashiers in balancing cash tills at close of shift. SAINT ALBANS, NY 11412
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Apr 2022 Aug 2022
Guyana, Georgetown
Apr 2020 Jan 2022
Guyana, Georgetown
Jan 2019 Mar 2020
Guyana, Georgetown
Trained cashiers on store policies and performance standards to maintain optimal customer service levels.
Handled exchanges and returns and escalated customer complaints according to company policy.
Managed checkout area and observed customer and cashier interactions and intervened to resolve disputes or provide information.
Completed accounts receivable reconciliations and prepared daily deposits. Sales Representative
Sunshine Enterprises
Provided customers with clear understanding of charges, billing and price changes. Followed up on customer leads, developed mail lists, and performed cold calls. Conducted market analysis to evaluate competitive trends and create reports for district manager.
Built strong customer relationships with new and existing customers by providing excellent customer support.
Tracked down sources of special products and services to meet customers' special needs. Maintained up-to-date knowledge about products and promotions. Kept records of sales-related activities and transactions in company database. Dispatcher
Mohan And Sons Taxi Service
Collaborated with drivers to maintain deadline adherence, provide assignments and exchange information.
Prepared and updated daily schedules, quickly notifying drivers of changes and providing further support.
Scheduled shipments and communicated with customers on current shipment status. Assisted in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
Uploaded work authorization, scope of work and expected time of arrival to external parties in advance.
Worked with routing specialists to optimize routes. Verified driver check-in to monitor completion times. Coordinated vehicle service and mechanical repairs with supervisor to facilitate uninterrupted service delivery.
Dispatched calls to routes based upon designated route and driver location. Shared information between drivers and operators to communicate time-critical updates. Ordered and distributed supplies to relevant personnel. Used out-the-box thinking to solve practical issues with limited resources. Dispatched workers and service crews to handle service and repair needs. Data Entry Clerk
Courts
Transferred data from hard copy formats into computer files and database systems. Entered data by inputting alphabetic and numeric information using established procedures.
Apr 2018 Jan 2019
Georgetown, Guyana
Mar 2017
WEST BANK
Checked completed work for errors to make necessary corrections. Transferred data from hard copy to computer files and database systems. Retrieved data from databases or electronic files as requested by management. Communicated with technical staff to resolve computer and software problems. Typed information and data provided by customers, verifying data integrity and completeness for recordkeeping accuracy.
Data Entry Clerk
Optique Vision Care
Transferred data from hard copy formats into computer files and database systems. Entered data by inputting alphabetic and numeric information using established procedures.
Created comprehensive Excel spreadsheets to organize large datasets. Transferred data from hard copy to computer files and database systems. Scanned documents, statements and invoices into encrypted databases according to company procedure.
Verified employee timesheets and calculated pricing for PTO, holidays and overtime. Kept work area organized and clutter-free.
Monitored processes and recommended methods for improvement. Volunteered for and tackled new assignments and tasks to ease staff member burden. Helped team complete assignments to meet goals.
Followed established guidelines and procedures for maximum regulatory compliance. Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
Used good organizational skills to manage workload. Education
High School Diploma
West Damerara Secondary School
Skills
Regulatory compliance Business development
Training and development Customer service
Relationship building Contract negotiations
Serve customers Promote products
Planning Teamwork
Verbal communication Organization
Analytical thinking Document scanning
Correct errors Motivation
Multitasking Creative thinking
Customer relations
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