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Support Technician Software Engineer

Location:
Parma, OH
Posted:
June 27, 2024

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Resume:

Jeff A. Wicks

Release Engineer

I worked at the Intel campus, on the SCRUM team for the

Firmware Deployment Tool (smartphones). I did a little driver development in C but mostly helped create the user tool with C++ and Qt while performing my main function of software releases & validation.

Experience

2014/08 -

2018/11

Linux Integration Engineer & Ops Mgr

KellyOCG for Intel IoT Dept., Folsom, CA

2012/11 -

2014/08

Validation Software Engineer & Ops Mgr

KellyOCG for Intel MCG Dept., Folsom, CA

2011/11 -

2012/11

Test & Validation Engineer

KellyOCG for Intel Management Engine

2011/08 -

2011/11

Software Programmer

Freelance for Rsystems, El Dorado Hills, CA

2010/08 -

2011/08

Validation Support Technician

Kelly IT Services for Micron, Folsom, CA

2009/09 -

2010/08

Driver Debugger

Kelly IT Services for Intel graphics, Folsom, CA

2005/03

2009/09

Desktop Support Technician

NEC America, Roseville, CA

2003/10 -

2005/03

Helpdesk Support Technician

Robert Half for Hewlett Packard, Roseville, CA

Training

2009 C++ Certification, University of Washington

2004 Associate of Applied Science (Cisco Network

Associate), MTI College, CA

2003 CompTIA A+ (COMP001001091857)

2002 Microcomputer Operations Diploma, MTI College, CA

2002 Electronics Fundamentals, Heald College, CA

Personal Info

Address

Brooklyn Heights, OH 44131

E-mail

*************@*****.***

LinkedIn

linkedin.com/in/jefferywicks

Phone

216-***-****

Skills

● Continuous Integration

and Software Testing

● Cross-platform installers

● Configure Application and

Kernel builds

● OOAD

● xconfig

● GIT

● JIRA

● Jenkins

● Android Studio

● Google Play Console

● Localization

● Operations Management

●VFIO/IOMMU



Contact this candidate