Customer Service Data Entry
Resume:
Cherise Jones
Friendly professional with a high priority for customer care and attention to detail in order to ensure satisfaction
*************@*****.***
Jacksonville, FL 32209
Willing to relocate anywhere or N Charleston, SC
Authorized to work in the US for any employer
Summary
Seeking a position where I can demonstrate my versitile skills and great attention to detail, while enriching lives through compassion, dedication, and superior service.
Seeking a position where I can demonstrate my versitile skills and great attention to detail, while enriching lives through compassion, dedication, and superior service.
Work experience
Remote Data Entry Receptionist
Remote Data Entry Receptionist
Answer First Communications - Jacksonville, FL
July 2021 to April 2022
remote answering service specialist for various companies and firms
Customer Service Representative-Work at Home
Customer Service Representative-Work at Home
GC Services- KROGER - Jacksonville, FL
July 2021 to October 2021
take inbound calls regarding product questions, help with online ordering, tech issues, credit card charges
Owner/Operator
Owner/Operator
C&S Express Jax - Jacksonville, FL
May 2018 to April 2021
1/2 owner and operator of a soul food delivery service. We offer home-cooked meal through a weekly meal plan that was delivered to clients on a scheduled basis. We also participated in pop up kitchens and catering events.
Patient Escort
Patient Escort
Baptist Medical Center - Jacksonville, FL
December 2017 to May 2018
Transport patients within a medical facility, transfers patients from bed to mode of transportation, provides respiratory and iv monitoring while in transport
Food service worker, Unit Manager
Food service worker, Unit Manager
SLA Management - Jacksonville, FL
August 2011 to December 2013
Prepare food for K-12 students according to NSLP guideline
serve food safely while providing fast friendly service
Complete weekly inventory, and place truck orders accordingly
Trained new employees
Education
CNA Certifacaton in health care
CNA Certifacaton in health care
Life Point Career Institute - Jacksonville, FL
June 2015 to May 2016
High school diploma in CNA
High school diploma in CNA
William M. Raines High School - Jacksonville, FL
June 1999 to 2000
Skills
Customer Care
Customer Care
Primary Care Experience
Primary Care Experience
Dementia Care
Dementia Care
Warehouse Associate
Warehouse Associate
Data Collection
Data Collection
Pallet Jack
Pallet Jack
Caregiving
Caregiving
Organizational Skills
Organizational Skills
Picking
Picking
Patient Care
Patient Care
CSR
CSR
Customer Service
Customer Service
Alzheimer's Care
Alzheimer's Care
Laundry
Laundry
English
English
Picker Packer
Picker Packer
EMR Systems
EMR Systems
Hospital Experience
Hospital Experience
CPR
CPR
Customer Support
Customer Support
Customer Service Skills
Customer Service Skills
Teaching
Teaching
Home Care
Home Care
ICD-10
ICD-10
Order Puller
Order Puller
Call Center
Call Center
problem solving
problem solving
Classroom Experience
Classroom Experience
Selector
Selector
Vital Signs
Vital Signs
Order Selector
Order Selector
Excellent conflict resolution, written and verbal communication, data entry 45 wpm, compassionate, patient, and friendly, familiar with medical terminology, well versed in the use of a manual Hoya lift,
Excellent conflict resolution, written and verbal communication, data entry 45 wpm, compassionate, patient, and friendly, familiar with medical terminology, well versed in the use of a manual Hoya lift, - 5 years
E-Commerce
E-Commerce
Excel
Excel
Tube Feeding
Tube Feeding
Medication administration
Medication administration - 1 year
previous warehouse experience using RF scanner, voice command and pick to light systems, excellent demonstation in high olume shipping
previous warehouse experience using RF scanner, voice command and pick to light systems, excellent demonstation in high olume shipping - 2 years
Meal Preparation
Meal Preparation
ICD-9
ICD-9
Picking Packing
Picking Packing
Time Management
Time Management - 8 years
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