MEAGAN THORNBROUGH
Calhoun, GA 30701
**********@*****.***
SUMMARY
Experienced customer service professional dedicated to providing the highest level of customer service. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision. Works to complete projects quickly and efficiently with the capacity to multitask. Dependable and hard-working individual looking for a company in which am able to utilize my skills.
EXPERIENCE
APACHE MILLS, CALHOUN, Georgia
Customer Service Rep, 2010-2011
Entered and checked purchase orders
Faxed status of purchase orders to customers
Scanned purchase orders into system
Telephone operator/ receptionist
Entered weekly key account reports
ADDITIONAL EXPERIENCE
CALHOUN CITY SCHOOLS/GORDON COUNTY SCHOOLS, Calhoun, Georgia, Substitute Teacher, 2007-2010. Supervised classroom of 20+ students. Carried out daily lesson plans.
MOHAWK IND, Calhoun, Georgia, Customer Service, 2005-2007. Entered and processed orders. Acknowledged and resolved customer complaints, Processed returns, responded promptly to customer inquiries
ECKERD DRUGS, Calhoun, Georgia, Pharmacy Tech, 2003-2005. Assisted pharmacist in filling prescriptions. Restocked medicines and filed insurance claims.
QUALIFICATIONS
Effective communications / written skills
Telephone etiquette
Computer skills
Dependability
Determined
Conflict resolution
COMPUTER SKILLS
AS/400, Microsoft Excel, Word