Customer Service Lead Server
Resume:
Jennifer Smith (Jenny)
************@*****.***
Profile
Qualified customer service with 15+ years experience in fast paced restaurants requiring excellent customer service skills. Personable and professional under pressure. Quick learner with a friendly outgoing attitude. Willing and ready to go above and beyond at any given task. Work Experience
Server (4/2023 - 1/2024)
Ristorante Paoletti - Highlands Nc
Responsible for opening and closing the restaurant, cleaning my section and making sure everything was tidy and put in its place. Greeting guests in a timely manner and going over menu items to help them decide on the best item for them. I handled money, used the pos, and stepped into a training role when asked.
Server (10/2020 - 03/2023)
Old Edwards in and Spa - Highlands NC
Opening and closing duties, greeting guests and getting the food orders taken in a timely manner. Making guests feel at home and giving the best experience possible. Pos usage, handled money, cash outs, and was a lead server/trainer.
Server (05/2017 - 09/2020)
Wild Ace Pizza and Pub - Greer SC
Greets customers. Answer phones. Take orders and help customers and servers when needed. I am trusted by management to step in and do tasks outside of my job description. I have stepped up and took a roll of lead server and am trusted and respected by my coworkers. Server (10/2016 - 03/2017)
Ruth’s Chris - Kennesaw Ga
Greeted customers and answered phones when needed. Helped with banquets and table service. Worked with a professional attitude in a professional atmosphere. Ran food and helped whenever and wherever needed.
Education
Linganore High School Frederick,MD
Received my GED in 1999
Skills
I am a natural born leader.
Remembering food orders
Proficient in most POS systems
Trustworthy with handling money
Team player
Eager to learn new skills
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