Data Entry Account Manager

EMPLOYMENT HISTORY

High Ticket Closer

All Star Savings, Temecula — 2022 - Present

Optimized sales process, leading to a 60% client closing ratio on first appointment. Exceeded quarterly sales goals by 10% through strategic account negotiations. Cultivated a network of high-net-worth individuals, enhancing referral rate by 20%. Demonstrated Important time management skills and work ethic to attain targeted goals. Focused on the fundamentals, ensuring the clients were satisfied and listened to. Kept exceptional communication between parties, through entire process. Improved In adaptability for different products or services, across various cost ranges. Implemented New presentation layout, qualifying system and different techniques to increase revenue and retention of valued clients.

Identified and targeted potential high-ticket clients with personalized sales strategies Enhanced team's complex sale handling through meticulous mentorship. Championed customer satisfaction with a focus on listening and problem-solving. Client Account Manager (Remote)

Double-Take Solar Cleaning, West Covina — 2020 - 2022 Managed and nurtured over 300 client accounts, ensuring seamless service delivery. Increased client retention by 30% through strategic communication and customer care initiatives. Boosted referral rates by over 30% by prioritizing client satisfaction and engagement. Revamped pricing strategy in alignment with market trends, optimizing profitability without compromising competitiveness.

Established strategic partnerships to expand client base and leverage growth opportunities. Introduced a feedback program to facilitate service improvements based on client insights. Conducted market analysis to steer pricing strategy, optimizing profitability. Analyzed client feedback to drive a 15% improvement in service quality. Pioneered a client loyalty program, boosting engagement and satisfaction. Overhauled client communication protocols, achieving a 95% satisfaction rate. Sales Assistant

Gucci — 2021 - 2022

Expertly guided customers to suitable products, leveraging deep product knowledge and consultative sales approach.

Elevated customer experience by offering personalized fashion advice based on current trends, boosting sales. Streamlined inventory management, reducing stock discrepancies by 20%, enhancing store efficiency. Collaborated with the marketing team to create impactful in-store promotions, boosting foot traffic by 25%. Utilized customer feedback to refine product offerings and service, enhancing customer retention. 4595 Cassiope ct, Hemet, United States, 92545 • 951-***-**** • **************.*@*****.*** Mackenzee Blood

Account Manager Sales Executive

Account Manager and Sales Executive with over 6 years of experience, excelling in strategic planning and business development to secure high-ticket sales. Proven track record in surpassing sales goals, enhancing client satisfaction, and maintaining high referral rates through innovative account management strategies, both remote and in-person settings. Adept in leveraging skills in customer relationship management, adaptability, and sales closing to drive business growth and foster long-term client relationships. EMPLOYMENT HISTORY

Sales Account Manager-Instructor

Arthur Murray — 2018 - 2020

Managed a diverse portfolio of over 50 clients, tailoring dance programs to suit individual needs and preferences.

Boosted client retention by 40% through innovative upselling strategies and personalized service. Utilized analytical skills to review and refine dance programs, resulting in improved client satisfaction and increased renewal rates.

Implemented unique promotional strategies to attract key demographics, expanding client base significantly. Enhanced client engagement and experience through dynamic dance instruction, leveraging deep knowledge of various dance techniques and styles.

Partnered with clients to co-create dance programs, ensuring their journey was both personal and rewarding. Elevated the dance studio's profile by passionately promoting unique classes, drawing in a diverse clientele. Analyzed client feedback to enhance dance instruction methods, boosting satisfaction. Drove a 30% increase in class attendance by introducing innovative dance workshops. SKILLS

Strategic Planning

Experienced

Business Development

Skillful

Project Management

Skillful

Customer Relationship Management

Experienced

Presentation Skills

Experienced

Adaptability

Skillful

Sales Closing

Experienced

Upselling Techniques

Skillful

Cross-Selling

Skillful

Account Growth

Experienced

Customer Retention

Skillful

Solution Selling

Experienced

Customer Care

Experienced

Client Communication

Experienced

High Ticket Closing

Experienced

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