Customer Relations Front Office

Melissa Renee Coker

Summary:

To obtain employment as a secretary who utilizes her abilities in collaborating with community members, building positive relationships with students and faculty, and exhibits a hardworking personality with strong organizational skills. Eager to gain new experiences, skills and contribute to group success.

Skills:

Expert in dispatcher communications

Organized in executing customer deliveries, providing detailed notes, and budget reports

Proficient in student interactions and customer relations

Effective communication skills

Proficient in Microsoft office and data communication

Shipping and Receiving

Proficient in bookkeeping

Effective in collection

Pay Roll

Small Business Owner

Employment History:

School Bus Driver/Receptionist

Spartanburg School District 7

05/2004 to Current

Adhere to scheduled routes and accomplished timely drop-offs and pick-ups

Maintained SC driver’s license to enable legal operation of school buses for student transport

Recorded bus route and made notes for substitute drivers

Created and enforced bus rules and kept expectations posted

Power School

In School Suspension Person

Maintaining front office

Collaborating with parents, students

Sorting mail

Amazon Driver

Greenville, SC

06/2020 to 01/2021

Obtained customer signatures to complete and process paperwork

Collaborated directly with customers

Loaded and secured items in truck to avoid damage to parcels during deliveries

Maintained upbeat, cheerful outlook in busy, customer-focused environments

Secretary

New Pilgrim Missionary Baptist Church

01/2015 to 10/20/2019

Payroll for employees

Recorded minutes at meetings

Paid bills and kept record of spending and budget

Balanced checking account

Created and updated records and files to maintain document

compliance

Education:

High School Diploma

Spartanburg High School

05/1988

Attended: Spartanburg Technical College

Dental Assisting

09/1988

Skills:

Computer

Federal and State Driving Regulations

Dispatcher Communications

Customer Deliveries

Detailed Meeting Minutes

Customer Relations

Safety Rules Compliance

Student Interaction

Effective Communication Skills

Data Communication

Educational Setting

Customer Inquiries

Customer Satisfaction

Workplace Safety

Microsoft Office

Winding Operator

Twisting Operator

Packing Operator

Warehouse Clerk

Training Instructor

Shipping and Receiving

Collection

Receptionist

ISS

Power School

Budget Reports

Create Church Bulletins

Check and Balance

Bookkeeping

Videos for Church functions

Pay Roll

End of the year taxes

Opened home base business

History:

12/2022 to Present

Home Base Business

Spartanburg SC

Making beaded jewelry

05/2004 to Current

School Bus Driver/Receptionist

Spartanburg School District 7

Adhere to Scheduled routes and accomplished timely drop-offs and pick-ups

Maintained SC driver’s license to enable legal operation of school buses for student transport

Operated CB radio

Recorded bus route and made notes for substitute drivers

Created and enforced bus rules and kept expectations posted

Route descriptions and assigned seat chart

Power School

In School Suspension Person

Microsoft Office

Maintaining Front office

Collaborating with parents, students and staff

Sorting mail

06/2020 to 01/2021

Amazon Driver Logistic

Greenville SC

Completed on-time deliveries

Obtained customer signatures to complete and process paperwork

Collaborated directly with customers

Loaded and secured items in trucks to avoid damage to parcels during deliveries

Maintained upbeat, cheerful outlook in busy, customer-focused environments

01/2015 to 10/2019

Secretary

New Pilgrim Missionary Baptist Church

Campobello SC

Payroll for employees

Responded to inquiries from customer

Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance.

Recorded minutes at meetings

Paid bills and kept record of spending and budget

Made Church Program

Kept record of burial plots

Created and updated records and files to maintain document compliance

Balanced checking account

Sorted, opened, and routed mail

Coordinated programs and anniversary

Created tax forms for members of the congregation

Assisted Pastor

Videos for Church functions

2003-2004

Hometown Finance

Spartanburg SC

Collection

Took Payment

Repossessions

Collaborated with Consumers

1989-2002

TNS Mills

Spartanburg SC

Winding Operator

Twisting Operator

Packing Operator

Warehouse Clerk

Training Instructor

Shipping and receiving

Ordered Parts/inventor

1986-1989

Drayton Mills

Spartanburg SC

Winding Operator

Twisting Operator

Education:

No Degree: Dental Assisting

Spartanburg Technical College- Spartanburg, SC

05/1988 High School Diploma

Spartanburg High School- Spartanburg, SC

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