Customer Service Representative

EDWARD LLOYD

**** ******** ****** 510-***-**** CELL

OAKLAND, CA 94621 ********@*****.***

OBJECTIVE: To effectively utilize my skills and abilities as a Customer Service Representative that accommodates and services customers, while performing multiple responsibilities. SUMMARY: I am able to work under pressure and maintain a good rapport with my supervisor and co-workers. I also take considerable pride in the quality of my work and I am prepared to work long hours to meet whatever deadlines exist. SKILLS/ABILITIES: Commercial C (CDL) Sales Experience

Hazmat Endorsement Shipping & Receiving

Forklift Driver Inventory Control

Collections/Repossession SAP

EXPERIENCE:

3/13 – May 2024 MIZUHO OSI - 30031 Ahern Avenue, Union City, CA 94587 Material Handler

Responsible for maintaining the lead lines Wilson Pro Axis Levo; maintaining inventory by identifying, labeling, and placing materials and supplies in stock; pulling and verifying materials and supplies listed on production order. Receive material in SAP via Inventory Transaction Entry. Performs required data entry functions in SAP to execute the shipping process. 07/07 – 2/12 AMERIPRIDE SERVICES - 3701 Collins Avenue, Richmond, CA 94806 Customer Service Representative

Sales; Customer service; Collections; Deliveries and pick-ups; Inventory control. 04/01 – 07/07 BRITANNE CORPORATION - 145 Stillman Street, San Francisco, CA 94103 Shipping and Receiving Coordinator

Shipping and receiving; UPS and local deliveries; Driving a forklift; Inventory control; Stacking and lifting excess of 50 pounds.

01/95 - 04/01 RENT-A-CENTER - 4200 Broadway, Oakland, CA 94609 Account Manager

Sales; Customer service; Collections, Repossessions; Deliveries; Equipment Programming; Assembling furniture.

12/90 - 01/95 AMERICAN PROTECTIVE SERVICE - 120 Howard St., SF., CA 94103 Site Supervisor

Train new employees on policy and procedures; Process payroll documentation; Patrol and secure office perimeter; Verify employee authorization badges; Meet with Property Mgrs. weekly. 02/86 - 12/90 ACE MAILING - 2757 16th Street, San Francisco, CA 94117 Shipping and Receiving Clerk

Shipping and receiving; UPS and local deliveries; Inventory control; Lifting excess of 75 pounds. EDUCATION:

1982 - 1986 OAKLAND TECHNICAL HIGH SCHOOL - 4351 Broadway, CA 94612 General Education: Received High School Diploma

Ability to lift 75lbs

Good Driving Record

Operate Power Pallet Jack

Customer Service Skills

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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