Office Assistant Pharmacy Technician

Amanda Guffey

***** ******** **** ● South Beloit, Illinois 61080 ● 815-***-**** ● **********@*****.*** An enthusiastic, organized leader looking to expand beyond the pharmacy into a trouble shooting, multi- tasking corporate environment.

Office Assistant – Beloit Health System (At-Home Healthcare). October 2023 – June 2024

• Completes clerical tasks such as filling, copying, faxing, ordering office supplies, and distributing mail.

• Creates spreadsheet for incoming payments and forwards to certain departments for processing.

• Records and follows employee's payroll and time off approvals and absences.

• Phone etiquette with patients, emails and in person information provided.

• Handles new patient demographics into computer system and maintains patient's charts. This includes admission paperwork, discharge paperwork, Face to Face encounter forms, physician communications, medication lists.

• Send orders to appropriate physicians for signature and follows and records for processing.

• Keeps open communication with staff on any changes on patients and messages from outside sources.

• Tracks all licenses for staff and keep personal files up to date.

• Leads weekly staff meetings with Safety Huddle and Case Management. Records and develops updated information and disperse to staff for their files.

• Assists Intake nurse with tasks upon request and help ensure efficient daily operations. Lead Pharmacy technician/Assistant Pharmacy Manager -Homecare Pharmacy June 2023 – Sept 2023

• Assistant manager to 16 employees

• Conduct interviews for employees and help with paperwork for hiring process.

• Complete pharmacy inventory and returns.

• Help employees with conflicts and guide new hires into roles. CBRF Pharmacy Coordinator- Homecare Pharmacy LLC August 2009 – Sept 2023

• Communicate with licensed health professionals daily.

• Coordinate monthly patient programs for local hospitals and facilities.

• Complete daily analysis of current inventory and strategically plan cost saving benefit to company.

• Supports pharmacological services by stocking, assembling, and distributing medications.

• Manage associates to ensure corporate values are met.

• Support client concerns and requests with company equipment and medication

• Maintain correspondence regarding government regulations with outside sale representatives.

• Ensure client safety with proper documentation regarding specialized products.

• Generates revenues by calculating, recording, and issuing charges.

• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing, and expediting orders, verifying receipt, and removing outdated drugs. Including special orders of covid vaccine and supplies to provide prompt delivery.

• Determines the demand of inventory due to scheduled appointments and reports.

• Currently serving 5 local assisted facilities (over

• 100 plus of private pay pre-packaged medication set up on weekly basis with delivery.

• Prepares medication for special packaging and regulates timelines for processing.

• Cover unlimited phone lines from several medical facilities.

• Maintain and update personal certification for unique tasks and applications.

• Set all appointments for patients to receive vaccines and testing on day basis.

• Holds relationship between drivers and facilities for best time of day of delivery.

• Records on a state database for all vaccines

• Provides testing and data readings for outpatients on covid tests.

• Train and oversee operation for testing on covid tests.

• Prepares and administers vaccine for all patients over age of 6.

• Prepares reports, collects valuable information needed for special reports.

• Contributes to a team effort by accomplishing related results needed for job at hand. Lead Pharmacy Technician - Aurora Pharmacy August 1998 - August 2009

• Delegated store assignments to staff of ten to twelve technicians

• Organized weekly schedules for pharmacy technicians.

• Facilitated training for industry software and updates.

• Completed company audit and claim resolutions through Medicaid in dual states. EDUCATION

• Rock Valley College – Rockford, Illinois 90% Completion, Associate of Science

• South Beloit High School – South Beloit, Illinois Earned Diploma CERTIFICATIONS AND ASSOCIATIONS

• Nationally Certified Pharmacy Technician

• Vaccination certified Pharmacy Technician

• Member of the Pharmacy Society of Wisconsin since 1998

• Participated at Elective President, President, Past President (2009-2011)

• Leader and Service Unit Board member for the Girl Scouts of Northern Illinois-Awarded Volunteer Excellence, Appreciation pin, President’s Award, Honor pin and Thanks Badge I

• National Delegate for Girls Scouts (2020 till 2025)

• Manage and operate day camp with over 100 participants.

• Operate a $14,000 business supporting Girl Scout Cookies logistics.

• Onboarding coach and school mentor for new troop formation

• Develop and conducted leadership training for teens.

• Past President of Faith Lutheran Church 2015-2018/ Vice President 2020 - 2021 o Led Board Meetings with utilizing Robert's Rules of Order o Key player in constructing the congregation's annual budget including facilities, supplies, social events, education, maintenance, and sustainability. o Developed transparent culture to build involvement and consensus with the congregation.

o Sunday School at Faith Lutheran Church

o Committee chair for youth group and Sunday school management o Sunday School Teacher

• Head Coach High School Cheer Program Varsity for Various High School (2011-2015)

• Service unit manager (2022 - present)

o Manager of 20 Girl Scout Troops

o Manger to over 400 Girl scouts, leaders, and volunteers COMPUTER SKILLS

Pharmacy/Clinic Management Systems – QS1, PDX, RX30, McKesson, Pioneer software, Netsmart, Cerner Office Products - Microsoft Word, Word Perfect, PowerPoint, Microsoft Excel, Google Docs

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