IDA GONZALEZ
DOWNERS GROVE, IL ***15
WORK EXPERIENCE:
Nov 20’-Apr 22’ Neighborhood Loans, Loan Processor, Downers Grove, IL
●Reviewed and verified borrowers income, credit reports, employment histories, property appraisals, title commitments, and homeowners insurance to prepare loan applications for underwriting approval
●Collected documents to clear any approval or suspense conditions as outlined by the underwriter or closer
●Prepared files to be sent to closing department once receiving clear to close by ensuring all appropriate documentation was obtained
●Coordinated loan closing with the closing department, attorneys and title companies.
●Processed conventional, FHA, purchases and refinances
Oct 18’-Mar 20’ Fay Servicing, Loan Processor, Oakbrook, IL
●Responsible for ensuring the timely and accurate packaging of all loans originated by the Loan Officers
●Gathered information for each loan and guided the file from pre-approval to closing.
●Entered loan information into LOS, verifying completeness, and compliance with all company policies.
●Prepared applications for submission to underwriting for review.
●Established, maintained, and updated files, databases, records, and/or other documents for recurring internal report.
●Processed commercial loans
Mar 10’-Aug 18’ JPMorgan Chase Bank NA, Loan Processor, Downers Grove, IL
●Reviewed loan applications for completeness and accuracy verifying supporting income and asset and liability documentation
●Worked directly with customers to ensure high customer satisfaction.
●Set up files and order all necessary exhibits for appraisals and credit reports.
●Prepare and calculate income and assets thoroughly before submission to underwriting.
●Ordered and reviewed title insurance appraisals, loan payoffs, flood and tax certificates and surveys and thoroughly reviewed all documents before submission to underwriting.
●Manage pipeline via weekly pipeline report.
●Processed conventional, FHA, purchases and refinances
Oct 07’-Mar 10’ Wells Fargo, Loan Processor, Lombard, IL
●Reviewed complex home loan applications.
●Communicating with customers, HMCs, settlement agents, brokers, and other counter-parties to obtain missing information and documentation for the loan file
●Obtaining and clearing some approval stipulations submitting loan file to underwriting for review
●Ensuring compliance and underwriting guidelines are met
●Entering loan information into the system; prioritizing and/or managing assigned pipeline to meet anticipated closing date and performance metrics.
●Processed conventional, FHA, purchases and refinances
EDUCATION: Robert Morris College, Chicago, IL Bachelor’s Degree in Business Administration with a concentration on Management.
SKILLS: Encompass, Microsoft Word, Microsoft Excel, Microsoft Powerpoint,