Customer Service Representative

Deivys Hernandez

***** ***** **, *****, ** *****

Phone: 813-***-****

Email: *************@*****.***

Objective

Highly motivated and detail-oriented professional with proven history of superior performance at individual, team and organizational levels, looking to bring medical background and team—building skills to deadline-driven environment.

Ability Summary

Experience in performing administrative and certain duties under the direction of a supervisor. Ability to multitask and prioritize workloads with little or no supervision.

Employment History

09/2020- 09/2023 Customer Service Representative

Las Fenix, Artemis, Cuba

Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Collaborated with sales team members to stay current ton inventory levels, complete accurate orders, and resolve item issues.

Optimized customer support by establishing collaborative service environments throng targeted operational initiatives.

Developed highly empathetic client relationships and eased reputation for exceeding service standard goals.

Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education and Training

01/2015 General High Scholl Curriculum

High School Diploma

Instituto Pre-Universitario, Artemis, Cuba

Occupational Licenses and Certificates

11/2023 Nationally Certified Medical Assistant, RMA (AAH)

American Allied Health

Additional Information

Available to start work immediately

Detailed References

References Available on Request

Contact this candidate