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Customer Service Data Entry

Location:
San Diego, CA, 92101
Posted:
June 27, 2024

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Resume:

Natalie Getz

San Diego, CA

619-***-****

*.*******@*****.***

Dear Hiring Staff:

Enclosed is my resume, briefly outlining my background and qualifications, for your review and consideration.

As reflected in my resume, I have extensive experience in:

● Fast-paced environments which require extreme attention to detail

● Ability to learn complex procedures

● Ability to set and adhere to customer and company deadlines

● Impeccable customer service skills

I look forward to hearing from you regarding this opportunity, to discuss my qualifications and how I can become an asset and team member with your company. Thank you for your time and consideration.

Sincerely,

Natalie Getz

Natalie Getz

San Diego, CA

619-***-****

***********@*****.***

Highly enthusiastic customer service and data compilation professional with extensive experience in personal interaction seeking a remote position. Dedicated Service Representative motivated to maintain and contribute to company success. PROFESSIONAL ATTRIBUTES

● Type 45 WPM

● Excellent Written & Verbal

communication skills (with an eye for

detail)

● Data Entry/Filing/Editing

● Strong Organization Skills

● Employee Relations

● Committed to superior Customer

Service

● Extremely productive in a high volume, high

stress environment.

● Proficient in the use of all current Window

versions and applications including Excel,

Word & Outlook & Teams

● Trustworthy, Ethical & Discrete

● Strong self-starter

● Confident and poised in interactions with

individuals at all levels.

PROFESSIONAL EXPERIENCE

ORION TALENT

Recruitment Operations Assistant

August 2022 - Present

● Provide administrative support to 3 Regional VP’s and 22 Account Executives.

● Event coordinator for our hiring conferences across the United States.

● Generate dialer reports using PCR software.

● Host weekly Teams meetings.

● Generate weekly revenue reports.

● Manage account assignments on demand.

● Maintain up to date information on client accounts.

● Coordinate travel and hotel arrangements.

RETAIL DATA LLC

Consumer Pricing Researcher

November 2015- June 2022

● Compiled and provided data for market research and quality assurance

● Created consumer feedback and provided detailed reports on product information

● Detail oriented completion of assigned tasks within established timelines

● Data collection and input of large volumes of product information

● Frequent customer service minded interaction

HOWARD LEIGHT BY HONEYWELL- San Diego, CA

Receptionist/ Admin Assistant

September 2009 – 2015

● Responsible for every phase of day-to-day office operations.

● Maintain all employee training records to comply with ISO

● Assisted admin. support to the Director of Human Resources & HR Generalist

● Organized travel arrangements.

● Restructured & kept up to date information on the employee directory (online & hardcopy)

● Maintained/organized all employee files

● Scheduled conference meetings

● Handled a high influx of inbound calls within a dynamic call center environment.

● Quickly learned with proven adaptability to new technologies and applications. ITT Technical Institute, Los Angeles, CA

Secretary/ Support for Academics, Marketing & Administration. May 2008- June 2009

● Provided administrative support to the Director of the campus, and secondary support to the Associate Dean & Manager of Recruitment.

● Responsible for various administrative aspects of 30 team members.

● Type correspondence, take and transcribe dictation, coordinate conferences, meetings.

● Greeted customers, answered telephone, facilitated student and faculty question resolution.

● Maintained and organized files/ records (for students & employees).

● Conducted extensive recruitment as a sole recruiter accountable for filling 15 admission rep. positions.

● Introduced New Employee Orientation to the campus

● Organized the details for special events, Travel arrangements & corporate agendas.

● Managed capital purchases, direct vendor relations, generate & maintain equipment tracking records

● Process monthly expense reports reflecting supporting documents & budget code indexes.

● Generated daily reports reflecting student attendance, grades and success rates.

● Managed Accounts Payable/ Receivable including cash receipts, disbursements, billing, invoices, purchase order

● Research account transactions, demonstrating a keen ability to recognize & resolve discrepancies.

REFERENCES:

Available upon request.

EDUCATION:

High School Graduate



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