Customer Service Representative
Resume:
Eugene Hall
Dallas, TX
********@*****.***
Work Experience
CSR - Customer Service Representative
Chewy - Dallas, TX
October 2021 to Present
follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Driver
Yvonne's Hair Salon - Dallas, TX
January 2009 to Present
Delivering hair products throughout the dfw area & providing me 7 star customer service Home Health Care Aide
Trinity house - Dallas, TX
February 2018 to August 2021
Employee of the month attending to clients needs processing documents with scheduling doctors appointments answering inbound & outbound
Customer Service Representative/Call Center
Gateway Mortgage Company - Irving, TX
May 2010 to January 2019
Achieve quality/productivity standards set forth by the department. Interpret payment history and explain loan information. Confirm proper posting of payments during the bankruptcy from customer and trustees. Understanding and interpret Mortgage Documents as it relates to resolution and loan status. Identify and correct account exceptions within the portfolio by utilizing report features Education
Justin F Kimball High School
Skills
• Home Health (5 years)
• Delivery Driver Experience (10+ years)
• Driving (10+ years)
• Caregiving (5 years)
• Driving (10+ years)
• Caregiving (5 years)
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