Collections Manager Business Operations
Resume:
LYNASIA RHYM
Collections Manager
Contact
Conyers, GA 30012
***********@*****.***
Objective
My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional compliance and call quality. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Consistently exceeds expectations in a timely and efficient manner. Has the ability to quickly adapt to change. Excellent results in an individual or team position. Organizes exceptionally well with strong problem-solving aptitude. Providing leadership in a highly competitive market with a solid track record of high performance with exceptional people skills. Education
Erie Community College
Buffalo, NY
2004-2005
Key Skills
Computer proficient
Project Management
Microsoft Office, (Excel, Teams,
Word)
Communication
Problem-solving
Experience
June 2023 – Present
Accounts Receivables B2B • Access Receivables Management June 2015 – June 2023
Collections manager • Sequium Assets Solutions
July 2012 – June 2015
Collector • First Financial Management
Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve daily performance.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.
Contact this candidate