El Paso Customer Service

**/**** - ******* *** ********

Sunland Park Chrysler Dodge, El Paso, TX

Demonstrated proficiency in selling Chrysler, Dodge, Jeep, and Ram vehicles, achieving monthly sales quotas consistently.

Provided exceptional customer service, ensuring high levels of satisfaction and repeat business.

Maintained in-depth knowledge of vehicle specifications, features, and benefits to effectively advise customers.

Successfully negotiated pricing and financing terms to close sales while maximizing dealership profitability.

Managed leads effectively, from initial contact to final sale, utilizing CRM tools and follow-up strategies.

Monitored market trends and competitor activities to adjust sales strategies accordingly.

Conducted post-sale follow-ups to foster long-term relationships and obtain referrals.

01/2022 - 07/2022 Car Sales and Secretary

Carrera Motors, El Paso, TX

Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements. Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Receive and place telephone calls.

Schedule and make appointments.

Organize and maintain law libraries, documents, and case files. 05/2018 - 03/2020 Provider

Alegre Home Health Care, El Paso, TX

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

MARTHA MARQUEZ DE ALBERSON

El Paso, TX

Phone: 915-***-****

Email: ****************@*****.***

Objective

To obtain employment as a Sales Representative with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. Ability Summary

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Sell services to individuals or businesses. May describe options or resolve client problems. Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. Employment History

Bathe patients.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

03/2016 - 01/2018 Cashier

Vista Market, El Paso, TX

Answer customers' questions about merchandise and advise customers on merchandise selection.

Stamp, attach, or change price tags on merchandise, referring to the price list. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Compare merchandise invoices to items actually received to ensure that shipments are correct.

Itemize and total customer merchandise selection at the checkout counter, using cash register, and accept cash or charge card for purchases. Take inventory or examine merchandise to identify items to be reordered or replenished.

Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles.

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. 05/2014 - 09/2015 Customer Service

Michaels Art & Craft, El Paso, TX

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Take inventory or examine merchandise to identify items to be reordered or replenished.

Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles. Design and set up advertising signs and displays of merchandise.

03/2010 - 02/2012 Retail Sales & Cashier

Leticia's Gifts, Rio Rico, AZ

Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, and total purchases, and receive and process cash or credit payments.

Prepare merchandise for purchase or rental.

Answer questions regarding the store and its merchandise. General Studies

High School Diploma

Preparatoria #4, Chihuahua, EM, Mexico

Education History

Real Estate

2 Years at College or a Technical or Vocational School Real Estate Academy, El Paso, TX

Self-motivated, dependable and enjoy working as a team member to accomplish organizational goals. Strong organizational skills with the ability to understand business needs and plan accordingly. Sharp, quick learner; willing to get involved. Strength in analyzing, researching, organizing, and problem-solving. Excellent organizational and communication skills. References Available on Request

Additional Information

Detailed References

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