Data Entry Quality Control

Dulce Pineda

(***) ***- **** *********@*****.*** 1210 W. Hirsch Melrose Park IL 60160

Employment Experience Estrella Blanca Chicago, IL

Bartender/Host 2012- 2014

●Cultivated a welcoming and engaging atmosphere for patrons, ensuring a positive and memorable experience.

●Adaptable and able to work effectively in a fast-paced and dynamic environment.

●Contributed to a positive and efficient bar team environment, collaborating effectively with colleagues.

●Possess excellent time management skills, prioritizing tasks efficiently to meet customer demands.

Multitemps Inc. Chicago, IL

On-site Assistant 2001- 2004

●Managed schedules, prepared meeting documents, and answered phones

●Provided administrative support to staff at Life Fitness.

●Increased data entry speed by 20% through process improvements.

Montgomery Wards Washington, DC

Customer Service Representative 1997-2000

●Processed customer orders and inquiries.

●Resolved customer complaints and achieved a customer satisfaction rating of 95% or higher consistently.

●Resolved complex customer inquiries within a 24-hour timeframe.

Taesa Airlines Chicago, IL

Documentation Specialist 1997

●Translating (Spanish and English)

●Prepared and processed airline documentation.

●Assigned airplane seats and scheduled passengers.

●Provided clear and concise solutions to customer problems, exceeding expectations whenever possible.

UPS O’Hare Airport

Loss Prevention Specialist 1996

●Ensured the security and integrity of packages.

●Sorted, scanned, and tracked high-value packages.

●Improved order fulfillment accuracy by 10% by streamlining procedures.

Scholle Corp. Northlake, IL

Quality Control Inspector 1990-1995

●Inspected products to ensure quality control standards were met.

●Reduced data entry errors by 15% by implementing new quality control measures.

●Maintained accurate records and reported any discrepancies.

Contact this candidate