Store Associate Team Members

CAREER SUMMARY

Through knowledge about the insurance industry. Ability to provide training to team members, conduct reviews and appraisals, handle resourcing issues. Ability to communicate in a pragmatic and proactive way. Ability to develop and lead continuous improvement initiatives. FAIRFIRST INSURANCE – TEAM MANAGER (2017- 2024) COLOMBO SRI LANKA

Conduction team meetings and monitoring the team members regarding,

Consider purchasing commercial property insurance to safeguard your physical assets, such as the building, equipment, and inventory, from unexpected events like fires or natural disasters.

Liability insurance is also crucial, covering potential lawsuits from customer injuries or food-related illnesses.

Workers’ compensation insurance protects your employees and ensures you comply with legal requirements.

Consider business interruption insurance to cover financial losses if you temporarily close due to unforeseen circumstances.

Ensure that the team maintains a first class, positive visual impact including service, customer care, restaurant requirements.

Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations.

FAIRFIRST INSURANCE- JUNIOR SALES EXECUTIVE (2016- 2017) COLOMBO SRI LANKA

Explaining benefits about types of insurances in restaurant industry (Fire & Burglary)

Achieved high sales goals with value focused service

Monitored insurance costs, calculated claim.

Multi-tasked as a sales executive handled all payment methods from cash, credit, and debit cards in insurance payments.

Greeted and offered great friendly customer service, made recommendations, and advised customers on the insurance service.

Halneththi Ravindu Pasan Perera

Profile: Male, 27, Unmarried

Nationality: Sri Lankan

Languages: English

Current location: Doha, Qatar

Mobile number: +974-****-****

Email: ******.**********@*****.***

NISANSALA ENTERPRISES (PVT) LTD (2015- 2016) COLOMBO SRI LANKA SALES COORDINATOR

I started my professional career as a sales representative with Nisansala Enterprises. The company was at a crucial stage in launching and introducing new products to the local market. That challenge has become a turning point in my career in discovering my potential. Having achieved all monthly yearly targets and increasing the number of customer base, considered for the rise as a sales Supervisor within a short period of service. Below were the duties that I performed as a coordinator:

Understand customer needs and offer solutions and support

Managing organizational sales by developing a business plan that covers sales, revenue and expenses.

Organize and coordinate sales representatives’ schedules

Setting individual sales targets with the sales team

Answer potential customer questions and follow-up to their queries, call questions.

Track weekly, monthly, and quarterly performance and sales metrics

Developing your sales team through motivation, counseling and product knowledge education

Research potential leads from business directories, web searches, or digital resources

Negotiating on price, costs, delivery and specifications with buyers and managers

Liaising with suppliers to check the progress of existing orders

Attending team meetings and sharing the best practice with colleagues. PROFESSIONAL SKILLS

Leadership

Customer service skills

Problem solving

Communication

Well competent with Microsoft Office Package and internet, email EDUCATIONAL QUALIFICATIONS

Successfully completed certificate level ICT at American Collage. (2016-2017)

Diploma in Information Technology at E-soft metro campus (2019)

Certificate Level in Information Technology at ESoft Metro Campus. (2015)

Certificate Level in English at British Way English Academy. (2015-2016)

Well competent with Microsoft Office Package and internet, email. EXTRA CURRICULAR ACTIVITIES

Member of school debate team

Member of the SSC cricket Club

Captain of the school Under 17 Football Team.

Member of school cricket team.

I certify to the best of my knowledge that the above information furnished by me is true and accurate and assure myself to discharge all my duties and functions to the total satisfaction of the management and my superiors, proportionate to the above qualifications and experience, with utmost dedication and commitment.

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