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Customer Service High School

Location:
The Hammocks, FL, 33186
Posted:
June 28, 2024

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Resume:

REMUS NEWSOME

**** ** **** ******

Miami, Florida 33147

Mobile: 786-***-****

Email: *************@*****.***

OBJECTIVE:

To obtain a full time position where I can perform to the best of my abilities. I am a hard worker, fast learner and with a positive attitude and work well with others. EDUCATION:

Miami Edison Sr. High School; Miami, Florida

Diploma: June 1991

Key Attributes:

• Outstanding customer service skills and exceptional professionalism

• Great work ethic and ability to communicate effectively

• Flexible, agile, adaptable and self-motivated

• Comfortable working in a physically demanding role

• Willing to work in a labor-intensive environment WORK EXPERIENCE:

LOWE’S HOME IMPROVMENT; Miami, Florida

Overnight Stock Clerk

March 2022 to April 2024

Duties:

• Received and unloaded merchandise shipments from delivery trucks and suppliers; stocked merchandise shelves and displayed them according to the store’s stocking guidelines and standards.

• Identified and reported any damaged or defective merchandise received to the store management; maintained inventory control by monitoring stock levels, checking expiry dates, and rotating merchandise as needed.

• Operated equipment, such as order picker, reach, Ballymore lift, forklifts and electric pallet jacks, to move heavy items around the store; followed all safety and security procedures to prevent accidents, and losses; worked collaboratively with other team members to achieve the store’s sales goals and objectives.

PUBLIX; Miami, Florida

Produce Clerk

January 2014 to March 2022

Duties:

• Provided excellent customer service, greeted customers and answered their questions; ensured high levels of customer satisfaction through excellent customer service; filled and rotated produce cases and dry tables; provided customers with information needed to make product-related purchase.

• Ensured that customers had a positive experience while shopping; performed routine price changes on products; processed value added items for produce specialty section; ensured proper presentation of products on store shelves and in cases; provided friendly customer assistance in REMUS NEWSOME

2

assigned sections of the store.

• Processed and wrapped produce items before filling cases and dry tables; verified ads, hung current sale signs, and removed out-of-date sale signs; ensured customer satisfaction and provided professional customer support.

GE LIGHT BULB WHAREHOUSE; Akron, Ohio

Pallet Repair

February 2008 to April 2011

Duties:

• Repaired and sorted wooden pallets; operated hand tools when repairing pallets; utilized pneumatic nail gun and hammered to install new components; removed bad components and replaced them with good components; manually lifted/sorted pallets in order of size/grade and helped maintain a safe and orderly environment of the facilities.

• Repaired specific components by the relevant regulated manuals; reported discrepancies promptly; met production targets; carried out other duties when directed, such as cleaning containers or pallets; always met production targets, and complied with all company regulations and procedures.

• Received, distributed product, and assisted in weekly product inventory; loaded/ unloaded pallets and individual cases to and from the warehouse, as well as collected empty pallet boards and carried them to storage.

SAVE-A-LOT; Akron, Ohio

Laborer - Warehouse

May 2007 to January 2008

Duties:

• Communicated to management about unsafe working conditions, damaged products, or improper procedures in the facility; used freight handling equipment safely and correctly; handled and processed freight safely and correctly through the facility to the Stores; loaded, unloaded order fills, packs, and processed freight in an accurate and timely manner.

• Maintained a clean work environment to ensure safety and compliance; complied with company policies, procedures, and standards of ethics and integrity; ensured freight quality and integrity; performed additional duties as assigned.

References Available Upon Request



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