Customer Service Social Media

DB

DEJA BARBOZA

***********@******.*** 805-***-**** Oxnard, CA 93030

Enthusiastic college graduate with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Customer Service Management

Social Media Posting

Website Design

Store operations oversight

Customer Service

Bank Deposits

Team member development

Marketing initiatives

Presentations

Research

Social Media

Fast Learner

Computer Skills

Waterdrops Express Camarillo, CA

Key Holder

09/2020 - 06/2024

Managed key holder responsibilities such as opening and closing the store, setting alarms.

Tracked stock movement to ensure availability of merchandise for customers

Provided customer service including cashiering, merchandising and restocking shelves.

Supervised employees by providing direction on tasks and expectations regarding customer service standards.

Premium Printing Oxnard, CA

Intern

09/2023 - 05/2024

Developed test plans for new product launches to gauge customer reactions.

Provided support in the development of marketing plans, strategies and tactics.

Participated in brainstorming sessions to generate ideas for marketing initiatives.

Collaborated with the sales team to develop promotional activities and sales support materials.

California State University - Northridge Northridge, CA Bachelor of Science in Marketing

05/2024

Ventura College Ventura, CA

Associate of Science in Business Administration

05/2021

Summary

Skills

Experience

Education and Training

Contact this candidate