Project Management Quality Manager

Sumit Ranjan

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E-mail : **********@*****.*** Phone : +91-821*******

Head of Quality Process Excellence PMO Transformation Streams Process Re-Engineering and Operational Excellence Professional with 26+ years of experience in – Manufacturing, IT, Clinical Research, Telecom and Automobile domains ● Extensive Project Management and Process consulting background includes 12+ successful, large, model and non-model based process Improvement programs in Multicultural and distributed teams

● Customer Interactions and Feedback ● Expert at setting International Internal Audit Campaigns and Capabilities ● Experienced Trainer and Auditor ● Certified Scrum Master Qualifications Summary

Process Improvement, Automation, and Implementation Programs ● Agile-SCRUM Trainer ● Process Design, Consulting and Business development ● Internal and External Audits

(Vendor/Customer/Certification) ● Team motivation and management ● Training Programs

● Metrics/KPI Programs ● Tool Evaluations & Rollouts Professional Experience

TELECOM

Ekinops Networks India Pvt. Ltd, Bangalore Jan’11-Present

(Ekinops-earlier called OneAccess-is a French Telecom Product company) Head of Quality & SEPG

Established and Maintained Integrated QMS for the Ekinops Bangalore (and later for Ekinops France and Belgium centres) for R&D and Support functions

Led Transformation Streams to set up OneCompany/OneQMS, Participated in Agile Transformation streams and Vulnerability Analysis and SAB generation initiatives

Model based Process Improvement Programs – ISO 9001:2015 (and Migration from ISO 9001:2018), TL 9000, CMMI, Agile SCRUM, Lean Six Sigma, ISO 27001

Designed GQM based KPI program- SLA dashboards, Process Compliance Indicators

Leading BCM (Business Continuity Management) and GDPR (General Data Protection Regulation) Implementation initiatives, and Institutionalized Root Cause Analysis (RCAs)

Spearheaded Global Internal Audit Campaign – Launched Internal audit training program and certification, Interacted with CXOs- to set up, plan and execute Audit campaigns across Projects in a matrix organization, Process consulting & Gap analysis for sister sites

Launched Lean Six Sigma Study Group and Enterprise Risk Mgmt. initiative

Convener of Tool board- Evaluation of Tools (JIRA, Sciforma, Confluence) & Automation

Developed campaigns for Internal Communications/Effective meetings & Goal Setting

Trained executive management in Ekinops on QMS, 8D, SPC, GQM

Prepared and published performance reports, CSAT analysis and Reports to Executive Management and set up Project knowledge sharing & Best Practices sessions

Working as MR (Management Representative) for Ekinops’ ISO programs

Agile Training & Coaching to Senior management, Scrum masters, POs and Project teams

Mentored Change agents and Quality Team members

CLINICAL RESEARCH

Aptuit Laurus Private Limited, Bangalore Jul’08 – Jan’11

(Aptuit Laurus- now called “Laurus labs”- is a Software Product company, based out of India) Head of Department - Quality and Project Management Office

Established measurement mechanism (based on GQM), Statistical analysis Guidelines and published Process Capability baseline reports (KPI Reports)

Designed and Developed certification for Internal Quality auditors

Audits – Successfully coordinated, conducted and faced Customer & Vendor audits

Setup a PMO, Project management study group and PMBOK training

Champion for Lean Six Sigma initiative, Trained and coached project teams on 21CFRPart11

Team Management –Mentoring, coaching, planning and tracking team activities

Ensured Delivery Excellence as the Final Approval Authority for any release Sumit Ranjan +91-821*******

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AUTOMOBILE

Daimler AG Jan’02 – Jun’08

(Daimler AG is an Automobile company with one of its R&D centres based in Bangalore) Mercedes Benz R&D India

Senior Technical Lead- Quality Management

Successfully integrated Bangalore centre with the corporate process Improvement endeavours from US/Germany

Established New businesses in Process consulting: FMEA consulting, Corporate Project Management Framework, managed customer accounts, SPOC for Quality

Setup and Implemented Project Management Office

Setup a tool office to evaluate Software engineering and Project Management tools and their implementation

Ensured initiation of Process Improvement Projects from C-SAT analysis

Successful Certifications - Led the team at MBRDI for SW-CMM level 3 and CMMI Level 4 Mercedes-Benz Technology (E&E Division), Stuttgart, Germany Jan’05 – Dec’07 Process Consultant and Quality manager

Process Consultant - Conducted Gap analysis (as-is vs. to-be QMS) and presented a Roadmap to senior management to obtain buy-in for Improvement program

CMMI @ MBtech - Project manager for the Project “CMMI@MBtech”, leading a multi-cultural and multi-disciplinary team

Quality Manager for the “In-Focus” Embedded Software Projects

Pioneered Earned Value system for CPCC (Critical Project Coordination committee)

FMEA coach – Helped meet client expectations on FMEA for the Project

Training development – Helped in setting up MBtech Training Academy MANUFACTURING

Tata Steel Jul’95 – Dec’01

(Tata Steel is a Steel Major, Headquartered in India) Assistant Manager (Maintenance and Quality)

Led a team of 250+ persons in the maintenance team of Tata Steel Power Plant

Awarded by Managing Director, Tata Steel for Kaizen and Quality Improvement projects

Reduced Boiler shutdown time by 18%

Successfully faced ISO Audits as Departmental Quality coordinator in Tata Steel for ISO 9000, ISO 14000 and TQM

Education and Certifications

Post-graduation diploma in Information Technology (PGDIT) International Institute of Information Technology, Bangalore (IIITB) Dec’01

Bachelor of Engineering (Mechanical)

Birla Institute of Technology- Mesra (Ranchi)

Jun’95

Project Management Professional (PMP) by PMI, USA Apr’04 Internal Auditor for ISO 9001:2008 by Bureau Veritas Jul’11 Lean Six Sigma Black Belt by Anexas Denmark Sep’11 ITIL Foundation by ITIL examinations Nov’12

Certified Scrum Master by Scrum Alliance Jun’15

Certified Lead Auditor for ISO 27001:2022 by Bureau Veritas Aug’23 Technical Skills

Project Management MS Project, Project by Net (Whizible), Sciforma Process Frameworks/ Standards CMMI Dev 1.3, Lean Six Sigma, ISO 9000, ISO 14000, ISO 27001, ISO 26262, ASPICE, GxP, Agile-SCRUM

framework, 21 CFR Part 11

Statistical Tools Minitab, Six Sigma Tools, IQ FMEA SW Engineering Tools SVN, JIRA, Atlassian Confluence, Trello

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